The world is full of disagreement. Throughout our lives we encounter people who have different views from us on a wide range of topics. In some cases, these views may be held very intensely, leading to arguments, conflict, and at worst violence. If you have ever tried to change people’s minds, it can appear to be a futile process. Why is that so?
According to Adam Grant, part of the reason that disagreements are rarely resolved is because people don’t know how to engage in thoughtful debate. He argues in his new book, Think Again, that most people fall to one of three default modes of persuasion. In a recent article in Inc. magazine, contributor Jessica Stillman describes these modes this way:
Preacher: “When we’re in preacher mode, we’re convinced we’re right,” explained Grant. From the salesman to the clergyman, this is the style you use when you’re trying to persuade others to your way of thinking.
Prosecutor: “When we’re in prosecutor mode, we’re trying to prove someone else wrong,” he continued.
Politician: It’s no shock that “when we’re in politician mode, we’re trying to win the approval of our audience.”
The problem with all three of these modes is that they rarely succeed in changing other person’s mind. In fact, they often create more resistance. Instead, Grant identifies a different approach to resolving disagreements.
Scientist: When you think like a scientist, “you favor humility over pride and curiosity over conviction,” Grant explained. “You look for reasons why you might be wrong; not just reasons why you must be right.”
This mode is challenging because it requires the maturity to accept that their position could be wrong. This vulnerability can become a bridge to connect people in a way that allows for understanding. To learn more, I invite you read Stillman’s article. If you want to dive deeper, please read Grant’s book, Think Again.