Some Sort of Blog Post

I love Star Trek. My first experience as a teenager was watching The Next Generation. Later on, my favorite series became Deep Space Nine, although the animated Lower Decks now comes in a close second. After watching countless episodes, one particular quirk came to my attention. It was an odd turn of phrase that keeps popping up across the series. It goes like this:

  • There is some sort of spaceship on the sensors.
  • The patient has been exposed to some sort of alien virus.
  • It appears to be some sort of communication device.

The phrase “some sort” or its variant “some kind” shows up in almost every Star Trek episode. Don’t believe me? Watch this YouTube compellation of all the times it is said in the Next Generation!

My beef with this phrase is that it adds nothing to the discussion. Saying something is “some kind of” is an example of a pleonasm. This occurs when a speaker or writer adds words that convey no extra value. For example, when Johnny Cash sang of a “burning ring of fire” he was using a pleonasm. After all, fire by its nature is burning. Another example is a “free gift.” A gift by its very nature is free! In Star Trek, the statement “some kind of spaceship” is pointless. One can just say it is a spaceship and be done with it!

Why do I bring this up? In order to improve our speaking and writing skills, identifying unnecessary words is a helpful process to master. Eliminating words that fail to add value is a way to develop effective and efficient communication.

In the Star Trek example, the constant use of “some sort” is meant to convey a sense of mystery regarding the item observed. However, in my opinion it lacks value. How could these statements be improved? Here are suggestions:

  • There is a scout class ship on the sensors.
  • The patient has been exposed to a illness similar to Klingon virus.
  • It is an ancient short range communication device.

Here is your challenge if you wish to take it. Next time you draft a speech review your word choices. You may find “some sort” of pleonasm of your own to iron out.

Until the next post, as the Vulcan’s say, live long and prosper!

Meetings – A Healthy Conflict Space

What’s worse than a boring meeting?

Imagine a conference room where those gathered, despite the best of intentions, are launching metaphoric war against each other. The participants spend their time engaging in personal attacks against their colleagues and any idea dared presented is destroyed in the crossfire. In the end, all that anyone takes away from the meeting are lasting scars.

Managing healthy conflict in a meeting is vital to the success of any organization. After all, one of the main reasons to hold a meeting is to robustly discuss ideas. However, without ground rules for engagement, meetings can become adverse spaces where no one wants to tread. Therefore, are their ways to manage conflict in meetings to get positive results and enthusiastic engagement?

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I’m excited to share that I wrote a chapter for a new book on library management publishing this fall. It is titled, Librarianship Beyond the Textbook: A Practical Guide for Real-World Challenges. In my chapter on running effective meetings, I share several ways to enable healthy discussion when everyone is gathered around the conference table. Here are a few suggestions to consider right now.

  • Set Ground Rules: Establish norms for respectful communication and ensure everyone understands that differing opinions are welcome. No one will be judged or criticized on their contributions.
  • Encourage Diverse Perspectives: Actively invite input from all participants by emphasizing that differing viewpoints are valuable for the discussion.
  • Focus on the Issue, Not the Person: Encourage team members to address ideas rather than personal attributes of the other participants. This helps keep discussions constructive.
  • Use “Yes, and…”: This technique from improvisation encourages building on each other’s ideas by tossing out the word “no.” The invitation in the “and” fosters collaboration.

In my chapter, I share many tips and strategies for successful meetings, including defining the purpose, selecting the participants, setting agendas, and ensuring next actions are assigned.

To read more about this topic and get great management tips from the other contributing library leaders, be sure to order your copy of Librarianship Beyond the Textbook: A Practical Guide for Real-World Challenges.

Shelf Promotion – Branding for Librarians

Do you have a personal brand?

You can be forgiven for believing that branding is the sole domain of businesses selling a wonder product or influencers marketing themselves in the quest to obtain millions of followers. However, personal branding is not restricted to large companies or individuals with lofty online dreams. Developing a personal brand is a practical approach that any professional can take to advance their career and expand their network.

This week at the Florida Library Association conference, I am presenting a breakout session titled, Shelf-Promotion: Crafting Your Brand in the Digital Age. The session will outline a non-influencer approach to developing a personal brand. Below is the description in the conference agenda.

Building a brand is not just for influencers. Professionals of all types benefit from creating an engaging online presence to drive their career. This interactive workshop provides practical tools and a personalized action plan to confidently build an authentic, effective brand while maintaining professional boundaries. Presented by the Efficient Librarian.

Laptop displaying Alex Chen creative director branding alongside matching notebook, business cards, mug, and stamp on wooden desk
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In the breakout session, I’ll guide participants through a simple series of steps to create the foundation of their brand. One concept that will be shared is known as “Skill Stacking.” Here is how the website, Indeed, defines it.

Skill stacking is the concept that individuals can make themselves more valuable by gaining a wide range of skills instead of pursuing one skill or talent. Try pursuing complementary skills that may support each other and create a unique new set of skills. Doing so can offer a more realistic path to success and may provide more professional opportunities in various fields.

In my case with the Efficient Librarian, I have matched the skills of productivity, leadership, and librarianship together to forge my unique brand.

Go ahead and try this for yourself. Make a list of all the skills you are good at and enjoy doing. The trick is you don’t need to excel at any one of them. A high level of competency is good enough. Review the list and then match together skills that complement each other as the basis of your brand.

To learn more about creating a personal brand, please attend the Florida Library Association conference in Orlando this week. I hope to see you there.

A Power Public Speaking Tool

When we think about great public speakers, we often focus on what they say. From “I Have a Dream” to “Four Score and Seven Years Ago” history’s orators spent many hours searching for the perfect words to highlight their message. However, the content of speeches, while important, can be easily overshadowed by poor delivery. Speaking too quickly or packing too much information into a speech can deaden its appeal.

Paradoxically, the most powerful part of any speech may be the moments of deliberate silence. The strategic pause is an underutilized public speaking tool; despite the many useful roles it can serve for a speaker to connect with the audience.

In a recent article on the Enthusziastic website titled, The Power of Pauses in Public Speaking, the authors share why people need to add more moments of silence to their speeches. They open the article with this statement:

We rush through sentences trying to sound confident, sharp, and impressive. But in that speed, something important gets lost, the emotion behind the words. And in public speaking, that loss is costly. The truth is simple: the most impactful public speakers aren’t the ones who speak the fastest; they’re the ones who know exactly when to stop.

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Strategic pauses can be used to accomplish many goals.

A pause allows important points to sink into the audience’s minds.

A pause slows down delivery to combat nerves that lead to fast speaking.

A pause signals authority, as it shows the speaker is confident enough to embrace silence as they command the stage.

Additionally, the authors share that a pause deepens emotional connection.

A pause is not just a technique, it is an emotional doorway. It is the moment when your message stops being noise and starts becoming truth. In public speaking, that shift is everything. Words might fill the air, but pauses fill the heart. When you pause at the right moment, you give your audience a gift, the space to feel. And that space is rare in today’s world. We live fast, we listen fast, we respond fast. But we feel slowly. Emotion needs room. It needs stillness. It needs silence.

Mastering the pause is an excellent way to improve public speaking skills. To learn more about the power of pause and the many ways to deploy it, please read the rest of the article on the Enthusziastic website.

Social Skills – Key to an AI World?

It seems like every day there is a magazine article or news report detailing how AI is leading to layoffs across many industries. Powerful algorithms are able to collapse knowledge work projects down from weeks to days or even hours. Pretty soon, it seems like there will be no reason to hire an actual human ever again. Is that truely our fate?

A recent article in the New York Times may provide a hopeful answer for workers. Journalist Noah Scheiber explored what roles AI is taking over versus the ones that humans still do better. One key finding from his research is that people are still indispensable for is the one thing that most people try to avoid: meetings!

As A.I. makes the production of knowledge work more and more efficient, the job of presenting, debating, lobbying, arm-twisting, reassuring or just plain selling the work appears to be rising in importance. And the need for those sometimes messy human tasks may limit the number of people A.I. displaces.

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Scheiber argues that human interaction is vital, as customers still prefer talking to people over machines. In fact, being able to make friends with clients and develop relationships remains invaluable. Scheiber shares the following:

Other management consultants also underscored the growing value of social skills. Consultants at Accenture often use A.I. to help make slides for presentations, a manager there said, but the ones who excel have absorbed the preferences of clients over many hours of meetings. They know how the target of persuasion likes to consume information. Is he or she a metrics-driven person? Does the client like case studies or personal anecdotes?

The article contains several insightful interviews with professionals adapting to the new environment. If you want to read more, please be aware that this article is behind the New York Times paywall. The good news is that setting up a free account will get you access to it. However, your local public library, such as the Palm Beach County Library System, may subscribe to the New York Times online, for which you only need a valid library card number. Check out your local library’s website to learn more.

You Can Do It! Overcoming Public Speaking Challenges

Are you afraid to speak in public?

The fear of public speaking is exceedingly common. The thought of standing in front of a crowd can cause people’s knees to weaken and the stomach butterflies to launch. Yet public speaking is considered an essential professional skill, especially for those moving into leadership positions. Therefore, how can one overcome public speaking fears?

A recent “Life Kit” article resurfaced on the NPR website this past week titled, “Oops, I messed up! 7 common public speaking issues — and how to fix them.” In the piece, reporters Kyle Norris and Audrey Nguyen speak to a public speaking expert, who provides tips on how to overcome fearful speaking situations. The first issue they explore is the problem of unfocused speeches.

Before you dive into your speech, figure out your core message, says Dominguez Chan.

“If my audience could walk out of this room with one thing, what would that one thing be?” she asks. It can be an idea, a feeling “like wanting your audience to walk away feeling appreciated” or a call to action — like inspiring someone to vote.

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Next, they tackle the challenge of figuring out what to include in the speech.

Now that you have your core message, make sure all the ideas in your speech point back to it, says Dominguez Chan.

It makes it easier to decide what to say and it “helps you make every other decision, from the structure to the specific stories and concrete images that you include,” she adds.

A third topic they explore is how to engage with, and not simply talk to, an audience.

Dominguez Chan likes using what she calls “sticky stories” in her speeches — honest, vivid anecdotes with details that engage the senses of sight, sound, smell, taste and touch.

They “are going to make your presentation memorable. People remember stories and images,” she says.

To learn more about these three issues, plus discover techniques to overcome four more, please read the rest of the article on the NPR website.

Give Yourself a Gift – Take Time Off!

With the holiday season fully upon us, no doubt you have made a gift list for the loved ones in your life. However, what do you plan to gift yourself? While new clothes and fancy toys are always fun, why not give yourself a gift that improves your health and leads to greater connection opportunities. It is the simple act of taking time off.

In an article for Psychology Today titled, The Importance of Taking a Break from Work, clinical psychologist Monica Vermani explores the reasons why taking time off of work is a health care prescription. She starts the article with the sad fact that most Americans fail to take their allotted vacation time.

According to a recent Pew Research survey, 46 percent of employees take less time off than their employer offers. In 2022, according to Qualtrics research, American workers left an average of 9.5 vacation days unused. Recent Canadian statistics paint an even bleaker picture, with just 29 percent of employees taking full advantage of paid time off.

That’s not all. In a 2023 ELVTR poll of 2,300 North American employees, most reported working while on vacation. Many also reported that weekends and nonworking hours are far from off-limits.

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This failure to disconnect from work can lead to burn-out and other health issues. Therefore, Vermani advocates for taking a true and complete break from work. She points out that doing this is vital to your mental health.

The value of taking that postponed vacation and setting reasonable boundaries around minimizing communication with work colleagues outside of working hours are many, including stress and burnout prevention, gaining new perspectives on workplace stressors, improving mental and physical health, and improved sleep. Furthermore, vacations can be especially effective at raising levels of happiness, making time to reconnect with family and friends, and exploring locations and activities that foster joy and inspiration. Vacation time is also known to reduce the risk of heart attack and stroke. Time away from the daily grind also expands our creative abilities.

She then shares why setting heathy boundaries is important to everyone.

Our time and energy are valuable—and finite—assets. At the end of the day, it is our responsibility to build healthy boundaries around our finite resources. Building healthy boundaries is all about prioritizing our mental and physical health, well-being, and needs, and building awareness of the causes and signs of workplace burnout, including trouble concentrating, exhaustion, irritability, a decrease in productivity, and physical symptoms, like headaches, muscle aches, gastrointestinal issues, and changes in sleep routines.

To learn more, including her six steps to creating a healthier work/life balance, please read the rest of the article. In the meantime, it is not too late to schedule that holiday vacation. Whether it is a trip out of town or staying home, either way make sure you enjoy some much-needed downtime.

The Important Thing That Kind People Do Differently

In case you missed it, November 13 was World Kindness Day. It is a special time to remind everyone that being kind does not cost you a penny. In fact, when people perform an act of kindness, they not only benefit the person who receives it, but they themselves and everyone who sees it happen all feel better as a result.

Of course, you can, and should, be kind every day. Yet, people often underestimate the power of kindness. They believe that in this cruel world only pure self-interest will make a person successful. Therefore, is kindness a form of weakness?

The Kindness Extremist Shola Richards would say firmly that kindness is a strength. In a recent blog post, Shola shared the main thing that kind people contribute to the world.

Here’s something that kind people do, that the rest of the world does not:

They give a damn about issues that don’t affect them personally.

In our increasingly polarized world, this kind of expansive empathy has become not just uncommon, it’s damn near revolutionary. he shared the main difference that kind people have over others.

Why is this important? Shola starts by pointing out why selfish people offer very little to the world.

When we only care about issues that directly affect us, we create a world where problems persist because the people with the power to solve them don’t experience the pain of those problems personally. (Please re-read that sentence).

He then shares why approaching the world through the lens of kindness makes a huge difference not only to others, but to yourself as well.

Here’s what I know for sure: kindness isn’t about creating a world that works just for me and people like me. It’s about creating a world that works for everyone.

And to be painfully clear, this isn’t about unnecessary guilt or performative activism.

This is about recognizing that our individual wellbeing is connected to the collective wellbeing of our communities and our world.

Read the full blog post on Shola’s Kindness Extremist website.

Can ChatGPT Write a Speech Better Than a Toastmaster?

Just say you need to give an important speech, but only have a few minutes notice. Can an AI chat service bail you out?

For my upcoming Toastmasters meeting, I was challenged to write a speech titled, “AI – Friend, Foe, or Tool?” As a fun experiment, I decided to see what ChatGPT would do with this topic. Would it be honest about its limits, share it deep dark secrets, or in the end just give me an okay speech.

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On the Efficient Librarian website, I wrote an article showing the prompts and output from this process. For reference I used a free ChatGPT account, which still provided enough access for delivery of a speech, but a few limitations on its output options. The whole process took less than five minutes from start to finish.

Overall, this quick dip into the AI waters showed that for all its versatility there are still some weaknesses. For example, I asked for a 5 to 7 minutes speech, but what was provided took only four minutes to speak. Also, it ran into some issues with suggestions that in the end I couldn’t do with the free service.

To see the entire process and read my other thoughts on this AI exercise, please read the article on the Efficient Librarian website.