A Power Public Speaking Tool

When we think about great public speakers, we often focus on what they say. From “I Have a Dream” to “Four Score and Seven Years Ago” history’s orators spent many hours searching for the perfect words to highlight their message. However, the content of speeches, while important, can be easily overshadowed by poor delivery. Speaking too quickly or packing too much information into a speech can deaden its appeal.

Paradoxically, the most powerful part of any speech may be the moments of deliberate silence. The strategic pause is an underutilized public speaking tool; despite the many useful roles it can serve for a speaker to connect with the audience.

In a recent article on the Enthusziastic website titled, The Power of Pauses in Public Speaking, the authors share why people need to add more moments of silence to their speeches. They open the article with this statement:

We rush through sentences trying to sound confident, sharp, and impressive. But in that speed, something important gets lost, the emotion behind the words. And in public speaking, that loss is costly. The truth is simple: the most impactful public speakers aren’t the ones who speak the fastest; they’re the ones who know exactly when to stop.

Photo by Kerim Isazade on Pexels.com

Strategic pauses can be used to accomplish many goals.

A pause allows important points to sink into the audience’s minds.

A pause slows down delivery to combat nerves that lead to fast speaking.

A pause signals authority, as it shows the speaker is confident enough to embrace silence as they command the stage.

Additionally, the authors share that a pause deepens emotional connection.

A pause is not just a technique, it is an emotional doorway. It is the moment when your message stops being noise and starts becoming truth. In public speaking, that shift is everything. Words might fill the air, but pauses fill the heart. When you pause at the right moment, you give your audience a gift, the space to feel. And that space is rare in today’s world. We live fast, we listen fast, we respond fast. But we feel slowly. Emotion needs room. It needs stillness. It needs silence.

Mastering the pause is an excellent way to improve public speaking skills. To learn more about the power of pause and the many ways to deploy it, please read the rest of the article on the Enthusziastic website.

Social Skills – Key to an AI World?

It seems like every day there is a magazine article or news report detailing how AI is leading to layoffs across many industries. Powerful algorithms are able to collapse knowledge work projects down from weeks to days or even hours. Pretty soon, it seems like there will be no reason to hire an actual human ever again. Is that truely our fate?

A recent article in the New York Times may provide a hopeful answer for workers. Journalist Noah Scheiber explored what roles AI is taking over versus the ones that humans still do better. One key finding from his research is that people are still indispensable for is the one thing that most people try to avoid: meetings!

As A.I. makes the production of knowledge work more and more efficient, the job of presenting, debating, lobbying, arm-twisting, reassuring or just plain selling the work appears to be rising in importance. And the need for those sometimes messy human tasks may limit the number of people A.I. displaces.

Photo by Theo Decker on Pexels.com

Scheiber argues that human interaction is vital, as customers still prefer talking to people over machines. In fact, being able to make friends with clients and develop relationships remains invaluable. Scheiber shares the following:

Other management consultants also underscored the growing value of social skills. Consultants at Accenture often use A.I. to help make slides for presentations, a manager there said, but the ones who excel have absorbed the preferences of clients over many hours of meetings. They know how the target of persuasion likes to consume information. Is he or she a metrics-driven person? Does the client like case studies or personal anecdotes?

The article contains several insightful interviews with professionals adapting to the new environment. If you want to read more, please be aware that this article is behind the New York Times paywall. The good news is that setting up a free account will get you access to it. However, your local public library, such as the Palm Beach County Library System, may subscribe to the New York Times online, for which you only need a valid library card number. Check out your local library’s website to learn more.

You Can Do It! Overcoming Public Speaking Challenges

Are you afraid to speak in public?

The fear of public speaking is exceedingly common. The thought of standing in front of a crowd can cause people’s knees to weaken and the stomach butterflies to launch. Yet public speaking is considered an essential professional skill, especially for those moving into leadership positions. Therefore, how can one overcome public speaking fears?

A recent “Life Kit” article resurfaced on the NPR website this past week titled, “Oops, I messed up! 7 common public speaking issues — and how to fix them.” In the piece, reporters Kyle Norris and Audrey Nguyen speak to a public speaking expert, who provides tips on how to overcome fearful speaking situations. The first issue they explore is the problem of unfocused speeches.

Before you dive into your speech, figure out your core message, says Dominguez Chan.

“If my audience could walk out of this room with one thing, what would that one thing be?” she asks. It can be an idea, a feeling “like wanting your audience to walk away feeling appreciated” or a call to action — like inspiring someone to vote.

Generated with WordPress AI

Next, they tackle the challenge of figuring out what to include in the speech.

Now that you have your core message, make sure all the ideas in your speech point back to it, says Dominguez Chan.

It makes it easier to decide what to say and it “helps you make every other decision, from the structure to the specific stories and concrete images that you include,” she adds.

A third topic they explore is how to engage with, and not simply talk to, an audience.

Dominguez Chan likes using what she calls “sticky stories” in her speeches — honest, vivid anecdotes with details that engage the senses of sight, sound, smell, taste and touch.

They “are going to make your presentation memorable. People remember stories and images,” she says.

To learn more about these three issues, plus discover techniques to overcome four more, please read the rest of the article on the NPR website.

Give Yourself a Gift – Take Time Off!

With the holiday season fully upon us, no doubt you have made a gift list for the loved ones in your life. However, what do you plan to gift yourself? While new clothes and fancy toys are always fun, why not give yourself a gift that improves your health and leads to greater connection opportunities. It is the simple act of taking time off.

In an article for Psychology Today titled, The Importance of Taking a Break from Work, clinical psychologist Monica Vermani explores the reasons why taking time off of work is a health care prescription. She starts the article with the sad fact that most Americans fail to take their allotted vacation time.

According to a recent Pew Research survey, 46 percent of employees take less time off than their employer offers. In 2022, according to Qualtrics research, American workers left an average of 9.5 vacation days unused. Recent Canadian statistics paint an even bleaker picture, with just 29 percent of employees taking full advantage of paid time off.

That’s not all. In a 2023 ELVTR poll of 2,300 North American employees, most reported working while on vacation. Many also reported that weekends and nonworking hours are far from off-limits.

Image made with WordPress AI

This failure to disconnect from work can lead to burn-out and other health issues. Therefore, Vermani advocates for taking a true and complete break from work. She points out that doing this is vital to your mental health.

The value of taking that postponed vacation and setting reasonable boundaries around minimizing communication with work colleagues outside of working hours are many, including stress and burnout prevention, gaining new perspectives on workplace stressors, improving mental and physical health, and improved sleep. Furthermore, vacations can be especially effective at raising levels of happiness, making time to reconnect with family and friends, and exploring locations and activities that foster joy and inspiration. Vacation time is also known to reduce the risk of heart attack and stroke. Time away from the daily grind also expands our creative abilities.

She then shares why setting heathy boundaries is important to everyone.

Our time and energy are valuable—and finite—assets. At the end of the day, it is our responsibility to build healthy boundaries around our finite resources. Building healthy boundaries is all about prioritizing our mental and physical health, well-being, and needs, and building awareness of the causes and signs of workplace burnout, including trouble concentrating, exhaustion, irritability, a decrease in productivity, and physical symptoms, like headaches, muscle aches, gastrointestinal issues, and changes in sleep routines.

To learn more, including her six steps to creating a healthier work/life balance, please read the rest of the article. In the meantime, it is not too late to schedule that holiday vacation. Whether it is a trip out of town or staying home, either way make sure you enjoy some much-needed downtime.

The Important Thing That Kind People Do Differently

In case you missed it, November 13 was World Kindness Day. It is a special time to remind everyone that being kind does not cost you a penny. In fact, when people perform an act of kindness, they not only benefit the person who receives it, but they themselves and everyone who sees it happen all feel better as a result.

Of course, you can, and should, be kind every day. Yet, people often underestimate the power of kindness. They believe that in this cruel world only pure self-interest will make a person successful. Therefore, is kindness a form of weakness?

The Kindness Extremist Shola Richards would say firmly that kindness is a strength. In a recent blog post, Shola shared the main thing that kind people contribute to the world.

Here’s something that kind people do, that the rest of the world does not:

They give a damn about issues that don’t affect them personally.

In our increasingly polarized world, this kind of expansive empathy has become not just uncommon, it’s damn near revolutionary. he shared the main difference that kind people have over others.

Why is this important? Shola starts by pointing out why selfish people offer very little to the world.

When we only care about issues that directly affect us, we create a world where problems persist because the people with the power to solve them don’t experience the pain of those problems personally. (Please re-read that sentence).

He then shares why approaching the world through the lens of kindness makes a huge difference not only to others, but to yourself as well.

Here’s what I know for sure: kindness isn’t about creating a world that works just for me and people like me. It’s about creating a world that works for everyone.

And to be painfully clear, this isn’t about unnecessary guilt or performative activism.

This is about recognizing that our individual wellbeing is connected to the collective wellbeing of our communities and our world.

Read the full blog post on Shola’s Kindness Extremist website.

Can ChatGPT Write a Speech Better Than a Toastmaster?

Just say you need to give an important speech, but only have a few minutes notice. Can an AI chat service bail you out?

For my upcoming Toastmasters meeting, I was challenged to write a speech titled, “AI – Friend, Foe, or Tool?” As a fun experiment, I decided to see what ChatGPT would do with this topic. Would it be honest about its limits, share it deep dark secrets, or in the end just give me an okay speech.

Created with WordPress AI Image Tool

On the Efficient Librarian website, I wrote an article showing the prompts and output from this process. For reference I used a free ChatGPT account, which still provided enough access for delivery of a speech, but a few limitations on its output options. The whole process took less than five minutes from start to finish.

Overall, this quick dip into the AI waters showed that for all its versatility there are still some weaknesses. For example, I asked for a 5 to 7 minutes speech, but what was provided took only four minutes to speak. Also, it ran into some issues with suggestions that in the end I couldn’t do with the free service.

To see the entire process and read my other thoughts on this AI exercise, please read the article on the Efficient Librarian website.

Tips for Better Public Speaking from TED

Do you enjoy public speaking or does the thought of standing in front of an audience give you the chills?

Whenever you see a list of the top fears, public speaking is usually close to the top. There are many reasons for this trepidation, such as concerns about forgetting their speech or being seen as a fool. Yet the skill of public speaking is often required to succeed professionally at high levels. Therefore, how can someone overcome their fears and become a better speaker?

Photo by Mikhail Nilov on Pexels.com

On their website, the Bright Network has an interview with Chris Anderson – Head of TED – the non-profit devoted to spreading ideas. From his experience watching and assisting people perfect their talks on the TED stage, he has compiled five important tips for effective public speaking. They can be applied by anyone from novice speakers to the most experienced orator. For Chris, the starting point is the idea.

The most successful presentations focus on one, coherent idea – something that will change the way your audience thinks, acts and approaches the world.

Your idea should take centre stage, not you. As a speaker, your job is to successfully share your knowledge with those listening. Think of it this way – you’re offering your audience the gift of an idea and your presentation is the wrapping paper.

To learn the other four tips, please read the short interview on the Bright Network.

Success Tips for Virtual Meetings

It was five years ago that the world had to adjust quickly from in person meetings to computer bound conversations. During the COVID-19 pandemic, virtual meetings became a necessity. Replacing the old conference call systems with tools like Zoom or WebEx allowed for face-to-face interaction between participants across the globe. However, it also led to a lot of confusion on protocols and etiquette.

Now that we have more experience with online meetings, it is easier to identify the specific components required in order to be successful. Yet, even after all this forced experience, people still commit avoidable mistakes. Follow through on these tips and your meetings will get off to a good start.

Photo by Anna Shvets on Pexels.com
  • Platform – Ensure the virtual platform is accessible by all participants. Meetings stall quickly if someone does not have the right software loaded on their computer or phone.
  • Test the Technology – Hold a pre-meeting to test out features of the virtual platform. For example, do sound checks to ensure mics work and practice screen sharing before the session to avoid embarrassment later. Also, if special features are being used, such as polling or pushing documents, test those as well.
  • Check Camera Angles – Participants should frame themselves in the webcam before starting the meeting. Being too close to the camera, too far from it, sitting off center or having an odd angle on the camera view distracts the other participants. Be careful about back lighting to prevent shadowy conditions. Also, take heed of the background to avoid inappropriate personal items from showing up on screen. If you use a virtual background, make sure it doesn’t interfere with your own image. For example, having a green shirt on while in front of a green background.
  • Double-Check Start Times – Virtual meetings are ideal for bringing people together from across the globe. However, this means the organizers must pay closer attention to the participant’s time zones. An 8 am start time in Boston is a 5 am start time in Seattle. Do not ask participants to take part in meetings outside of their time zone’s normal business hours. Double check invitation start times to ensure they are not accidentally set up for a different time zone.
  • Camera On or Off? – For smaller meetings, having the camera on creates a sense of engagement amongst the participants. It allows for non-verbal communication, such as facial expressions or hand gestures that we normally rely on during in person meetings. For larger meetings, especially presentations, keeping audience cameras off helps participants focus on the speaker. Keeping cameras off may be needed when bandwidth is limited to prevent the system from slowing down or crashing. Participants turn their cameras on only when speaking.

Using these tips should help get a virtual meeting off to a strong start.

Don’t Send that Email … Unless You Have To!

Being careful when sending an email is something every knowledge worker must consider on a daily basis. Below is a section from my article, Effective Email Etiquette, to highlight when it is best to put something in an email and when it is not.

Don’t Send that Email … Unless You Have To!

One of the biggest challenges in effective communication is deciding the medium for the message. For many people, email is a common way to share information. In fact, it is often preferred, as implied by the saying, “this was another meeting that should have been an email.”  Yet it does have limits. Here are times when email is appropriate:

  1. Routine communication: Emails are suitable for routine updates, sharing information, and conveying non-urgent messages. If your message is not time-sensitive and allows for a delayed response, email is a suitable choice.
  2. Documentation: When you need a written record of communication, such as project updates, agreements, or decisions.
  3. Scheduling and coordination: For arranging meetings, confirming appointments, and coordinating schedules.
  4. Formal communication: In professional settings, emails are often appropriate for formal communication, such as job applications, official announcements, and business proposals.
Image generated with WordPress AI

However, there are situations when hitting send on that message would cause trouble:

  1. Urgent matters: In situations requiring immediate attention or response, consider using a more direct and real-time communication method, such as phone calls or instant messaging.
  2. Sensitive or confidential information: Avoid sending sensitive or confidential information via email, especially if it involves personal or financial details. Use secure methods or direct communication for such matters. If your message involves emotional or sensitive topics, consider having a face-to-face conversation or using a more personal communication method to avoid misunderstandings.
  3. Complex issues: For complex or nuanced discussions that may benefit from real-time interaction and clarification, opt for a meeting or a phone call.
  4. Negative feedback: When providing constructive criticism or negative feedback, it’s often better to deliver it in person or over the phone to ensure clarity and understanding.

What to know more about how to do better emails? Read the entire article on Effective Email Etiquette.