Things Great Leaders Do Differently

Developing leadership skills is a lifetime commitment. While anyone can be placed in a leadership position, it takes practice and a bit of talent to excel at it. Therefore, it can be helpful to study the habits and techniques of great leaders to see how they operate.

Author Kevin Kruse was able to do that and published his findings in an article on the Forbes website entitled 10 Surprising Things Successful Leaders Do Differently. The first discovery on the list seems to flip a popular piece of advice on its head: Close the Open Door Policy.

Open door policies are passive ways to facilitate communication and do more harm than good. They make deep work and strategic thinking virtually impossible for the manager. Worse, research shows that half of all employees won’t go through the open door with problems or ideas because they fear repercussions. It’s time to close your door and open your calendar. Recurring, weekly one-on-one meetings are a far better way to proactively facilitate communication, and pre-scheduled “office hours.”

Photo by fauxels on Pexels.com

Another common perception that Kruse challenges is the idea of treating everyone the same. Instead, he believes that great leaders have favorites and treat them differently.

In a misguided attempt to be impartial and fair, too many managers treat all their team members the same. But it turns out that’s the most unfair thing we can do to people. And it’s the fastest way for you to lose top talent. Instead of treating everyone alike, you need to learn to individualize your leadership approach. You need to take the time to understand each of our team members when it comes to their: talent, experience, attitudes, strengths and goals. Then you play favorites, not based on who you like better, but based on who’s earned it.

To learn the other eight surprising things that successful leaders do differently, read the article on the Forbes website.

The Second-Worst Task List App

How do you keep track of your tasks?

There are many different ways to remember all the items you need to do, whether it be in an electronic format, paper-based, or a hybrid of both. According to John Forrister, associate of David Allen, there is one method that is the worst way of all – your mind! As he wrote in a recent blog post called The Second-Worst Task List App:

If there is a second-worst task list app, there must be a first-worst, right? Yes — it’s your mind. It’s really good at many things, but managing your task list is not one of them. You know that already. You wouldn’t be reading this without already having a calendar and some version of a task list. 

John then postulates on what would be the second worst way to keep track of your tasks. With this question he not referencing a specific app or piece of software. Instead, he is looking at the systematic process that many people use accidentally.

For several reasons, my nomination for the second-worst task list app is an inbox with stuff that’s been there more than 48 hours. I use the email inbox as an example here, but you can probably apply this reasoning to other places where your inputs show up and need to be clarified.

He then proceeds to list reasons why an email inbox is unproductive as a task reminder. Two reasons include:

1. You need to keep rereading at least the subject lines of the first screen of emails, which uses your valuable time inefficiently. If there’s more than one screen, you are likely scrolling into the past fairly often, to scan those older emails.

2. You may be opening, rereading, then closing the emails to remind yourself what they’re about.

How do we keep our inbox from becoming a default bad task manager? Read the rest of the blog post to find out!

Celebrate National Library Week

Do you love libraries? Do you believe they are vital institutions in our communities? Do you value their role in our educational system? If so, please join me in celebrating National Library Week!

Every year in April is the annual celebration of the impact that libraries have on our nation. The American Library Association leads the way by setting the theme for the week. According to the ALA web site:

The theme for National Library Week 2024 (April 7-13) is Ready, Set, Library! National Ambassador for Young People’s Literature and Newbery and Pura Belpré-award winning author Meg Medina will serve as 2024 Honorary Chair.

What are some of the ways to celebrate National Library Week? For starters, the easiest first step is to visit a library. According to the ALA:

National Library Week is the perfect time to visit your library. Many libraries have special events planned for the week. Bring the kids or invite your friends. Meet the librarians. Check out books or other great items in your library’s collection or attend a program. Take time to learn all your library has to offer!

Learn more about National Library Week, including special Celebration Days such as The Right to Read Day, by visiting the ALA’s site.

Quick Home Cleaning Steps

Has your home ever been messy?

For some it is a rare occasion and for others it is a constant state. However, we all have times when our living spaces need to get in order very quickly. The challenge is knowing where to start. Is there a simple way to do it?

In a recent NPR article, author KC Davis shared tips on how to pull together a living space in five easy steps. According to KC, the first thing to do is take out the trash.

Get a trash bag or a trash can. Move around the room, collecting the garbage.

But don’t take out the trash yet. “The more times you leave that room, the more likely you are to get distracted on some different project,” Davis says. The point of this method is to get the space back to livable and functional.

“I can function with a trash bag sitting by the back door. I can’t function with too much trash all around the house,” Davis says. “I will have all the motivation in the world to do something and I’ll do it for like 30 minutes and then all of a sudden the motivation will fly out of my body …. And so knowing that, I want to get as much done to make the space livable as I can.”

Photo by cottonbro studio on Pexels.com

Once all the garbage is cleared, KC suggests tackling the dirty dishes.

Gather up all the dirty dishes. You can put them in the sink if it’s nearby. Or you can pile them up. Davis likes to use laundry baskets that don’t have holes in the bottom. You could also get a small rolling hamper, put a basket on top of it, “and roll that sucker around and collect all those dishes,” she says.

To learn the final three steps, please read the rest of the article on NPR.

CC or BCC – That is the Question!

Remember back to the last time you typed a very important work email. When the moment arrived to send it to multiple people, a problem arose. Most of the recipients are only being notified of the message as a courtesy and no action was required from them. Do you CC them or BCC them? That is the eternal question?

Back in January I presented a webinar about Effective Email Etiquette. One of the topics I touched on was when it is more appropriate to use CC over BCC. For a refresher, the difference between the two is that CC means all recipients know that person was copied. The BCC is a blind copy and only that person knows they have been copied.

Photo by Nataliya Vaitkevich on Pexels.com

When is it best to CC a recipient?

  1. For Informational Purposes: CC is commonly used when you want to keep someone in the loop or inform them about the content of the email without requiring their direct action. It allows additional recipients to be aware of the conversation or information exchange.
  2. When Multiple Parties Need to Be Informed: Use CC when there are multiple individuals or teams that need to be aware of the communication but may not need to actively participate.
  3. To Keep a Record: CC can be used to keep a record of the communication for someone who may not be directly involved but needs to be aware of the conversation for documentation purposes.
  4. To Include a Supervisor or Manager: If you are communicating with a colleague and want to keep their supervisor or manager informed, CC can be an appropriate option.

When it is best BCC a recipient?

  1. For Privacy and Confidentiality: BCC is used when you want to protect the privacy of recipients by concealing their email addresses from others on the list. It is often used in mass emails to protect the privacy of recipients.
  2. To Avoid Reply All Confusion: If you are sending an email to a large group and want to avoid cluttering inboxes with unnecessary replies, you can use BCC to hide the recipient list.
  3. When Introducing New Contacts: If you are introducing someone to a group or connecting people who may not know each other, using BCC can maintain privacy while facilitating introductions.
  4. For Sensitive Matters: When discussing sensitive or confidential matters and ensure that recipients do not see each other’s email addresses, BCC can be a useful tool.

As you consider whether to CC or BCC, there are some important considerations to consider:

  1. Ethical Use: Use CC and BCC ethically and responsibly. Avoid using BCC to hide information that should be transparent or to deceive recipients.
  2. Recipient Expectations: Be mindful of recipient expectations. Some people may be sensitive about being CCed on emails, so use discretion.
  3. Company Policies: Some organizations may have specific policies about the use of CC and BCC. Familiarize yourself with your company’s guidelines.
  4. Replying and Forwarding: Note that when recipients reply to an email, everyone in the CC list will see the reply. BCC recipients, however, will not be able to see each other’s replies.

To learn more about effective email etiquette, please read the full text of the webinar on the Efficient Librarian website.

The Secrets to Storing Your Photos

How many photos do you have on your mobile device?

For many people, photos take up the enormous amounts of memory space on their phones. With most of us having a smart phone for over a decade, that means thousands and thousands of pictures are stored at our fingertips. Given how easy it is to take a photo (or dozens of photos) to remember an event or meeting, the challenge becomes keeping track of these important visual artifacts.

Tiago Forte, creator of Building a Second Brain, has thought about this problem. His solution is detailed in a recent blog post called The Ultimate Guide to Storing, Managing, and Enjoying Your Photos. He starts by discussing how NOT to store your photos.

Let’s clarify first where photos should NOT go: Your notes app is not the right place to store photos or videos because it’s not made to handle large-sized media (which would generally slow it down). 

I keep my photos in Google Photos which means they’re always securely stored in the cloud. 

Since I take the majority of my photos on my phone (which is probably true for most people), they’re automatically uploaded and backed up via the Google Photos app. 

He moves on to tackle the question of how to organize photos. Surprisingly, this is not as difficult as it first appears.

The good news is: You don’t really need to because Google Photos automatically organizes your photos for you in various ways. 

By default, you’ll view your photos in an infinite timeline organized by date with the oldest ones at the bottom and the newest ones at the top. 

However, Tiago soon moves away from the mechanics of storing photos to a more meaningful puzzle.

Now, the question remains: What should you do with all the photos you’re taking? How can they add beauty and meaning to your life instead of just sitting around on a server somewhere? 

To learn the answer to that question, please read the rest of his post.

Is the 20/20 Rule for You

“I’ll keep that, just-in-case …”

How many times have you held on to an item just-in-case you need it later. Perhaps it was some extra band-aids in your travel bag, or an Allen wrench from that bookshelf you built, or an old phone charger that might fit another device. All these things seem useful to keep about just-in-case, but are they worth the space they take up in your cabinets or drawers?

The Minimalists are Emmy-nominated Netflix stars and New York Times–bestselling authors Joshua Fields Millburn and Ryan Nicodemus. They describe the category of just-in-case items this way:

We often hold on to things just in case we need them: We don’t let go because we might need something in some far-off, nonexistent, hypothetical future. We pack too much stuff in the remotest chance we might need something for trips and vacations.

We needn’t hold on to these things just in case: We rarely use our just-in-case items—they sit there, take up space, get in the way, weigh us down. Most of the time they aren’t items we need at all.

So how do we decide what to keep and what may be thrown away? The Minimalists developing a simple test that they call the 20/20 rule.

Anything we get rid of that we truly need, we can replace for less than $20 in less than 20 minutes from our current location.This theory likely works 99% of the time for 99% of all items and 99% of all people—including you.

To their point of view, this means that most just-in-case items don’t earn their keep. In their own experience, almost none of the items they have thrown away have ever been needed again!

I invite you to take up their challenge and see how many of your just-in-case items are truly clutter.

A Downside to Efficiency?

One might think that having a website called the Efficient Librarian would mean that I am all in for efficiency. To an extent, that is true. Most of the time it makes sense to find the simplest way to complete tasks to save time and energy. For example, making a habit of the Two Minute Rule makes sense to move forward on quick tasks as soon as they show up.

However, there are situations in which efficiency has a downside. Too often we get locked into one way of thinking. This leads to doing things efficiently but never questioning why they are being done in the first place! For example, several years back I learned that my library system was compiling a very specific quarterly statistics report. When asked what we did with the numbers, the reply was that the final report was being placed in a drawer and never used. In the past there might have been a purpose, but it no longer applied. I immediately told them to stop compiling this report and everyone was relived.

Photo by Christina Morillo on Pexels.com

Additionally, efficiency can be the enemy of experimentation. If new ideas and approaches are needed, doing the old ways more effectively is worthless. Therefore, it is helpful to regularly take time to reflect on our systems. Asking the following questions may provide insight:

  • Why are we doing this?
  • What value does this produce?
  • Is there something else we could be doing instead that would be more valuable?

Even if the task remains valuable, there may be better ways of doing it, either through technology or a newly discovered best practice. Changing over to a different approach will be less efficient while it is implemented. However, the savings over time as the new approach sinks in reaps benefits.

For example, a dozen years ago my library system went all in on self-check and self-return technology. Staff definitely had a learning curve in understanding the new systems and teaching the public how to effectively use them. However, time savings for staff along with fewer repetitive stress injuries made the transition worthwhile. In fact, it did not take long for staff members to openly wonder why we didn’t make the switch sooner!

For homework, take time this week to look at one of your systems or tasks. Ask the questions above to determine if it is useful to continue doing it. You might be surprised by the results!

Kris McGuigan on Courage

In these trying times, we all need to build more courage in our lives. The question is how to do it!

As the current Florida Library Association President, I am very excited about our upcoming conference in Orlando May 15-17. At the top of my list for the event is listening to our Keynote Speaker, Kris McGuigan. She is the author of The Requisite Courage, a book designed to help build confidence and clarity in your life in order to overcome any obstacle. As Kris describes of the book on her website.

Life is full of disruption: whether suffering a loss, altering your environment, or gaining a new leader. The Requisite Courage offers the precise know-how for navigating change, taking control of your destiny, and creating long-lasting results.

If you want to align your corporate strengths to personal values or just need to stop clinging to the status quo, The Requisite Courage is the direct and fearless approach to problem-solving you’ve been missing.

I am excited to share that Kris will be doing an exclusive Q&A with FLA members on Tues. March 5, 2 pm EST. This will be a great opportunity to meet Kris for a discussion about courage and other topics.

Also, see highlights of Kris as a speaker by checking out her Speaker Demo Reel on YouTube.

Registration is now open for the FLA Conference. I hope to see you in Orlando.