It’s Not About Project Management

Do you have challenges with project management?

For knowledge workers, projects are the key items that they work on day in and day out. Yet very few people have thought deeply about what constitutes a project and the best way to tackle them. This can create a vague sense that projects can be handled more efficiently and effectively, but it is not obvious where to start.

Thankfully, David Allen of GTD fame has spent his career thinking deeply about how we actually work and the ways to do it better. In a recent blog post titled, You don’t have a project management problem (you have this instead)…and why it’s such a squishy area, he explores the idea that most people don’t have a clear understanding of their projects.

I was often asked by line managers and training people whether I had a good “project management” seminar for their people. My first response is, “what exactly do you mean by ‘project management’?” Very few have an immediately good answer. They’ve often just heard it as a need from their reports or their constituents. “Do you have people who need to know how to lay out a GANTT chart or detailed critical path for complex projects like constructing a building or implementing a new corporate information system? Or do you have people who feel overwhelmed with the sheer load of things to do, many of which can’t be finished in a single action step?” Usually, it’s some combination of the two, but mostly it’s the latter.

Allen has a very clear definition of a project. It is anything that requires more than one action to complete. These means that most workers have anywhere from 20-50 projects on their plate at a given time. Also, he believes stress related to projects does not arise from the tactics of doing them, but instead the overwhelm of all the potential tasks to do. Therefore, Allen sees two problems to solve. The first is that organizational approaches to project management are either too complex for the project or not encompassing enough. As he states in the piece:

Problem #1 – I’ve never seen any two of those projects that needed the same amount of planning or detailing of steps to get them under control. It ranges from three bullet points on the back of an envelope in a coffee shop (usually your most productive thinking) to days of intensive planning with a dozen people, pages of outlined steps, critical path, the works. So, most single “project management” model will either under- or over-plan most of your projects. There’s no one-size-fits-all.

To learn about the second problem and his overall conclusions on the topic, please read the rest of his post.

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