The Second-Worst Task List App

How do you keep track of your tasks?

There are many different ways to remember all the items you need to do, whether it be in an electronic format, paper-based, or a hybrid of both. According to John Forrister, associate of David Allen, there is one method that is the worst way of all – your mind! As he wrote in a recent blog post called The Second-Worst Task List App:

If there is a second-worst task list app, there must be a first-worst, right? Yes — it’s your mind. It’s really good at many things, but managing your task list is not one of them. You know that already. You wouldn’t be reading this without already having a calendar and some version of a task list. 

John then postulates on what would be the second worst way to keep track of your tasks. With this question he not referencing a specific app or piece of software. Instead, he is looking at the systematic process that many people use accidentally.

For several reasons, my nomination for the second-worst task list app is an inbox with stuff that’s been there more than 48 hours. I use the email inbox as an example here, but you can probably apply this reasoning to other places where your inputs show up and need to be clarified.

He then proceeds to list reasons why an email inbox is unproductive as a task reminder. Two reasons include:

1. You need to keep rereading at least the subject lines of the first screen of emails, which uses your valuable time inefficiently. If there’s more than one screen, you are likely scrolling into the past fairly often, to scan those older emails.

2. You may be opening, rereading, then closing the emails to remind yourself what they’re about.

How do we keep our inbox from becoming a default bad task manager? Read the rest of the blog post to find out!

Quick Home Cleaning Steps

Has your home ever been messy?

For some it is a rare occasion and for others it is a constant state. However, we all have times when our living spaces need to get in order very quickly. The challenge is knowing where to start. Is there a simple way to do it?

In a recent NPR article, author KC Davis shared tips on how to pull together a living space in five easy steps. According to KC, the first thing to do is take out the trash.

Get a trash bag or a trash can. Move around the room, collecting the garbage.

But don’t take out the trash yet. “The more times you leave that room, the more likely you are to get distracted on some different project,” Davis says. The point of this method is to get the space back to livable and functional.

“I can function with a trash bag sitting by the back door. I can’t function with too much trash all around the house,” Davis says. “I will have all the motivation in the world to do something and I’ll do it for like 30 minutes and then all of a sudden the motivation will fly out of my body …. And so knowing that, I want to get as much done to make the space livable as I can.”

Photo by cottonbro studio on Pexels.com

Once all the garbage is cleared, KC suggests tackling the dirty dishes.

Gather up all the dirty dishes. You can put them in the sink if it’s nearby. Or you can pile them up. Davis likes to use laundry baskets that don’t have holes in the bottom. You could also get a small rolling hamper, put a basket on top of it, “and roll that sucker around and collect all those dishes,” she says.

To learn the final three steps, please read the rest of the article on NPR.

The Secrets to Storing Your Photos

How many photos do you have on your mobile device?

For many people, photos take up the enormous amounts of memory space on their phones. With most of us having a smart phone for over a decade, that means thousands and thousands of pictures are stored at our fingertips. Given how easy it is to take a photo (or dozens of photos) to remember an event or meeting, the challenge becomes keeping track of these important visual artifacts.

Tiago Forte, creator of Building a Second Brain, has thought about this problem. His solution is detailed in a recent blog post called The Ultimate Guide to Storing, Managing, and Enjoying Your Photos. He starts by discussing how NOT to store your photos.

Let’s clarify first where photos should NOT go: Your notes app is not the right place to store photos or videos because it’s not made to handle large-sized media (which would generally slow it down). 

I keep my photos in Google Photos which means they’re always securely stored in the cloud. 

Since I take the majority of my photos on my phone (which is probably true for most people), they’re automatically uploaded and backed up via the Google Photos app. 

He moves on to tackle the question of how to organize photos. Surprisingly, this is not as difficult as it first appears.

The good news is: You don’t really need to because Google Photos automatically organizes your photos for you in various ways. 

By default, you’ll view your photos in an infinite timeline organized by date with the oldest ones at the bottom and the newest ones at the top. 

However, Tiago soon moves away from the mechanics of storing photos to a more meaningful puzzle.

Now, the question remains: What should you do with all the photos you’re taking? How can they add beauty and meaning to your life instead of just sitting around on a server somewhere? 

To learn the answer to that question, please read the rest of his post.

Is the 20/20 Rule for You

“I’ll keep that, just-in-case …”

How many times have you held on to an item just-in-case you need it later. Perhaps it was some extra band-aids in your travel bag, or an Allen wrench from that bookshelf you built, or an old phone charger that might fit another device. All these things seem useful to keep about just-in-case, but are they worth the space they take up in your cabinets or drawers?

The Minimalists are Emmy-nominated Netflix stars and New York Times–bestselling authors Joshua Fields Millburn and Ryan Nicodemus. They describe the category of just-in-case items this way:

We often hold on to things just in case we need them: We don’t let go because we might need something in some far-off, nonexistent, hypothetical future. We pack too much stuff in the remotest chance we might need something for trips and vacations.

We needn’t hold on to these things just in case: We rarely use our just-in-case items—they sit there, take up space, get in the way, weigh us down. Most of the time they aren’t items we need at all.

So how do we decide what to keep and what may be thrown away? The Minimalists developing a simple test that they call the 20/20 rule.

Anything we get rid of that we truly need, we can replace for less than $20 in less than 20 minutes from our current location.This theory likely works 99% of the time for 99% of all items and 99% of all people—including you.

To their point of view, this means that most just-in-case items don’t earn their keep. In their own experience, almost none of the items they have thrown away have ever been needed again!

I invite you to take up their challenge and see how many of your just-in-case items are truly clutter.

A Downside to Efficiency?

One might think that having a website called the Efficient Librarian would mean that I am all in for efficiency. To an extent, that is true. Most of the time it makes sense to find the simplest way to complete tasks to save time and energy. For example, making a habit of the Two Minute Rule makes sense to move forward on quick tasks as soon as they show up.

However, there are situations in which efficiency has a downside. Too often we get locked into one way of thinking. This leads to doing things efficiently but never questioning why they are being done in the first place! For example, several years back I learned that my library system was compiling a very specific quarterly statistics report. When asked what we did with the numbers, the reply was that the final report was being placed in a drawer and never used. In the past there might have been a purpose, but it no longer applied. I immediately told them to stop compiling this report and everyone was relived.

Photo by Christina Morillo on Pexels.com

Additionally, efficiency can be the enemy of experimentation. If new ideas and approaches are needed, doing the old ways more effectively is worthless. Therefore, it is helpful to regularly take time to reflect on our systems. Asking the following questions may provide insight:

  • Why are we doing this?
  • What value does this produce?
  • Is there something else we could be doing instead that would be more valuable?

Even if the task remains valuable, there may be better ways of doing it, either through technology or a newly discovered best practice. Changing over to a different approach will be less efficient while it is implemented. However, the savings over time as the new approach sinks in reaps benefits.

For example, a dozen years ago my library system went all in on self-check and self-return technology. Staff definitely had a learning curve in understanding the new systems and teaching the public how to effectively use them. However, time savings for staff along with fewer repetitive stress injuries made the transition worthwhile. In fact, it did not take long for staff members to openly wonder why we didn’t make the switch sooner!

For homework, take time this week to look at one of your systems or tasks. Ask the questions above to determine if it is useful to continue doing it. You might be surprised by the results!

Disney Magic @ the Library – An Interview with James Songster, Sue Schank, & Barbara Blake

How can we develop better leaders, improve organizational culture, and create better teams? Perhaps it can happen through magic, that is Disney Magic!

Over its history, the Walt Disney Corporation has produced world-class effective leaders, highly creative and energetic teams, and a lasting culture of performance. In fact, the company has a teaching arm called The Disney Institute, which teaches the secrets of the company that have been discovered over many decades.

Recently I interviewed three former long-term employees of The Disney Institute to learn more about their experiences. Also, we discussed how they are bringing these best practices to libraries across Florida. The Better Leadership team includes James Songster, Sue Schank and Barbara Blake. In a wide-ranging interview, I asked them about their views on leadership, teamwork, and building a powerful culture. Below is an excerpt from the interview.

Doug: What were the key aspects for a successful teamwork and how you trained other people on how to build those key aspects of successful teamwork?

James:  My leaders were able to bring in people that were already in the right mindset. A big part of our philosophy was to choose for the mindset that complements our team and then teach skills, as opposed to somebody’s who’s got this great skill set and now we have to shape their mindset. I think another huge key factor was the way we benefited from being in an environment where we had an amazing collection of differences. We valued and craved diversity because we want as many different ideas, backgrounds and thoughts as we can. It’s a strategic advantage that is complementary to our mission. It gave us a greater ability to serve the clients.

Barbara:  In order to serve our education audience, we created a unique and diverse labor strategy.  In the 8-month season in which we offered our educational programs, we led close to 200 facilitators.  We utilized college interns for a semester experience, part-time staff and we “borrowed” staff from around Walt Disney World to teach our programs.  In this way, we were able to gain an immense range of diversity in our facilitation team.  To manage all these diverse cast members, we needed them to buy into our mission and vision.  They needed to know how to best represent The Disney Company to our audience!  The key to having a staff attuned to the same mission is on-going, effective communication.  All our staff were aware of our mission and values before joining the team, and were then given training to insure they also exemplified those values with every guest group they led.

Sue: I would have our trainer team instill to our trainees that everyone was there because they showed such enormous potential. Every single one was deserving of respect all the way around. It was vitally important that we respected each other. We knew everybody was different as we purposely hired a diverse team, but we respected those differences and respected those people. The talents and the gifts they brought to us were critical for me.

Read the entire interview on the Efficient Librarian website.

New Year Resolution – Purge Your Files

Do you still have a paper filing system? If so, when was the last time you examined it to see if the content was still worth keeping? Often times when we accumulate paper, it becomes a file and forget system. Paper goes in and never comes out, making it ineffective storage.

Yet the value of effective paper filing can be easily overlooked. Files are a useful tool for knowledge workers as they contain valuable information or ideas for future projects. The folks at Getting Things Done (GTD) have some very useful ideas on how to build and maintain your paper filing system. That way the material can add value to your work. The first point they share is to keep the filing simple by using an A-Z system.

People have a tendency to want to use their files as a reminder system in addition to reference, and therefore attempt to organize their files by projects or areas of focus. This magnifies geometrically how many places something isn’t when you forget where you filed it. One (or at least as few places as you can get by with) simple alpha system files everything by topic, author, or company so it could only be three or four places (if you forget where it is.)

Another key piece of advice is to purge paper files once a year. To do this go through each file to see what still have reference value and identify items that can be tossed. I find the period before or after the New Year is a great time to do this as business is usually slower, providing quiet time to organize. As the folks at GTD say a file purge is useful because:

That keeps them from being stale and you from feeling like it’s a black hole you’re putting things into. It gives you the freedom to keep anything you think you might want or need later.

Learn other methods to keep your paper files in order by looking at this GTD sheet.

However, if your focus has shifted away from paper into the digital world, then take time in the coming months to learn the best methods to Build a Second Brain!

Tidying Before the Holidays

As we approach the end of the year, invitations for parties and unexpected get-togethers start to fill the calendar. This often means having guests show up at your door. When hosting, it is important to have a warm and welcoming environment. Yet when the stress of the holiday season is combined with the normal day-to-day flow of life, how can one be ready for the festive times in time?

Helpful advice comes from Marie Kondo, founder of the Konmari Method of organization. She has devised a step-by-step guide to tidying before the holidays. The first step is to visualize your space.

Before starting, imagine how you want your holiday season to look and, more importantly, to feel. When you think of the perfect evening with your family, what do you picture? Do you see thoughtfully planned meals enjoyed around a table or a quiet night spent drinking tea with someone you love? Visualizing your ideal holidays will help you decide how to focus your energy.  

A later step is designed to create space to accommodate the influx of new items into the home.

With holiday traditions that often include gifts and packages arriving by mail, more elaborate meals or perhaps a Christmas tree, you’ll likely need to rearrange certain spaces and temporarily store unneeded furniture and items. Start by choosing a place to store everything you plan to put away – preferably somewhere out of sight. Then, pack items away by category, so you can easily return them to their proper places after the holidays. 

Read all the steps on the Konmari website.

Thoughts on Management: Improving Meetings and Communication

Adapted from my presentation to the Library Journal Management Training group on Oct. 24, 2023.

No organization can succeed without effective management. Grand strategic plans and lofty visions mean nothing without dedicated middle managers mobilizing the boots on the ground to turn these dreams into reality.

For six years I was a branch manager in the Palm Beach County Library System. Those years were some of the most enjoyable, challenging, and growth inducing I have faced as a professional. During that time, I honed skills and sought understanding of how to make my role more effective not only carry out the library’s mission, but also to support my branch staff in the process. During this time, I discovered that there are many factors that impact managers. Some of the most important ones are running productive meetings, handling change, and practicing effective communication.

Photo by fauxels on Pexels.com

While middle managers are often derided, such as famously on the TV show The Office, for many people they are wonderful positions. A middle manager in libraries is often in a sweet spot where they are close enough to the front lines to see the direct impact of the service, while also far enough back to get perspective and be part of broader system-wide projects. The key tension for managers is handling the responsibilities that flow to them from both above and below. Managers need to ensure that the front-line work is done effectively by offering support and guidance to their staff. At the same time, they must interpret policy and directives coming from administration and communicate those effectively to their team.

Read the rest of the article on the Efficient Librarian web site.