We rely on a wide range of technology to get things done. However, if we don’t apply the right tool in the right way, we can end up undermining our efforts. To avoid this problem we need to spend time understanding the structure of knowledge work. This will guide us to use the right tool the right way for better results.
Tiago Forte has thought deeply about how to be more productive and creative at the same time. In a recent posting on his web site called How to Build Your Personal Productivity Stack, he discusses how technological change can both make our work easier and more frustrating.
Each wave of technology does legitimately solve a new problem from the previous wave, and – if harnessed correctly – can move us closer to our goals: the experiences and feelings that we want more of.
But if you’re like most people, you’re probably using email for multiple purposes far beyond what it was designed for:
- You use email to send messages
- You use email as a to-do list
- You use email to keep track of notes and ideas
- You use email to manage complex projects and areas of your life
These are extremely different use cases, and using one platform for all of them ensures it fails at all of them.

To be more effective, Tiago breaks down the four key components of knowledge work.
To perform each of them effectively, you have to break apart each of the four essential activities of modern work – Email, Task Management, Notetaking, and Project Management – and use the right tool for each of those jobs.
I call these four functions a “Productivity Stack,” since each one is layered on top of and builds on the one before.
To learn more, read the rest of his post on the Forte Labs web site.