I am happy to share this article that was recently published in Learning Exchange: The Newsletter of the Learning Round Table of the American Library Association.
Oftentimes the first thoughts of leadership are about the internal relationship between a leader and their team. However, leadership also involves interacting with others beyond that leader’s chain of command, whether they are in another part of the organization or completely external to it. This is where a leader must take on the role of a diplomat.
To paraphrase the definitions of diplomat and diplomacy from the Merriam-Webster dictionary, a diplomat is someone who practices the art of conducting negotiations between groups. They must have skill in handling affairs without invoking hostility, and handle awkward situations with tact. To be a diplomat requires sound leadership skills.
What does diplomacy have to do with library leadership? Think about the diplomats who work for the United States. They are appointed by the President with the consent of the Senate to live in another nation in order to represent America’s interests. To be successful they need to understand the culture of their assigned country while at the same time demonstrate American values. The goal is to create a productive relationship based on regular communication and trust.