Library Leadership Podcast

I am an avid podcast listener.  My iPhone has over a half dozen different shows in cue for listening throughout the week during the commute.  However, it had been a long time since I had been interviewed for one.  That changed last week when I was contacted to be a guest on a podcast that is now on my playlist.  It is the Library Leadership Podcast.  If you work in libraries I advise that you add it to your list as well.

Hosted by Adriane Herrick Juarez, the Executive Director of the Park City Library in Utah, she invites notable library leaders on to her show to discuss a wide range of topics.  Some of her guests, Lance Warner, Felton Thomas, Peter Bromberg,  participated in my recent article Go For It! Advice From Library Directors.  She has also interviewed two ALA Presidents, Jim Neal and Loida Garcia-Febo.

Adriane is interviewing me at the end of the month, so I’ll keep you posted on when that episode becomes available.  In the meantime, go ahead and catch up on past episodes of Library Leadership Podcast.

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Ready, Set, Bank

I just returned from the ALA Annual Conference in Washington DC.  If you are not familiar with it, the conference is the largest gathering of librarians, library workers and supporters in the world.  It is a great opportunity to uncover new trends, meet up with colleagues, and discover new technology.

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This year, I came across a wonderful free online course that can be done individually or through library facilitators.  It is called, Ready, Set, Bank.  The course is designed to educate people who are unfamiliar with online banking.  Two target populations for the course are seniors and immigrants.  As the course states:

“Ready, Set, Bank℠ gives people everywhere the tools and confidence to start banking online. Our videos guide learners through every step of the process, with overviews and step-by-step tutorials to help them manage their finances electronically.”

The course is a series of short online videos set into five chapters that are meant to orient individuals to the basics of online banking.  I am excited to explore the possibility of bringing the course to the Palm Beach County Library System.

Learn more by visiting the Ready, Set, Bank web site.

Go For It! Advice from Public Library Directors

“WHAT DO LIBRARY DIRECTORS DO? The answer to this question may seem self-evident, but it is actually a lot more complicated than it first appears.”

public-lib-coverI’m happy to share that Public Libraries Magazine has published my newest article titled, Go For It! Advice from Library DirectorsFor over a year’s time I interviewed 50 public library leaders to learn more about how they interpret their job and to solicit their insights. This diverse group of directors shared their thoughts on challenges, trends, what they wish they had known before starting as a director, and advice for aspiring directors.

Here are samples of their wisdom for those considering a career in library directorship:

“This is an exciting job, no two days are the same. You must like change and have agility to go with the flow of any given day. ”

“New directors need to come in and take risks. Don’t be afraid to make changes and do new things.”

“Kindness and coming from a place of love are critical. A director should be courageous enough to fail and willing to accept that failure and grow from that.”

“Don’t be afraid to challenge assumptions. Explore and push the boundaries about what a public library can do.”

“If you have any inclination, you should state it with confidence by talking to as many directors as possible and get as much advice as you can. There are very few failures, but there are some great people who never launch because they didn’t put themselves out there.”

I want to thank all 50 directors who participated in the interviews and send a special thank you to editor Kathleen Hughes for accepting my third article for publication.  The full article is now available online at Public Libraries magazine.

Can a Second Brain be Built in a Day?

basbWe all know that Rome was not built in a day, but can a second brain be built in a seven hour workshop?

On Tuesday May 21, Tiago and Lauren from Forte Labs came to the Palm Beach County Library System to lead their signature course Building a Second Brain (BASB) for thirty five library staff.  Participants were recruited from across the library system, with many members coming from the Productivity Committee and the User Experience (UX) Committee.  All of them were excited about the benefits an electronic second brain had to offer.  Prior to the workshop, participants had a homework assignment to identify their “12 Favorite Problems” and to start capturing electronic items, such as articles, photos, news clips, etc.,  in Microsoft OneNote.  They also had access to an online version of BASB specially designed for the library staff.

At the start, the BASB workshop laid out the core tenants of the second brain philosophy: Capture, Connect, Create.  The morning was spent with a review of capture and then moved on to PARA which clarified the difference between projects, areas, resources, and archives.  Following lunch, the seminar moved to the theory and practice of Progressive Summarization.  Students then explored the concept of project packets that lead to the “Just In Time” project delivery system.  Finally, Tiago shared his view of the future of knowledge work in relation to personal knowledge management.

Library staff left the workshop energized and excited about the possibilities from mastering personal knowledge management.  So in the end, we learned that building a second brain is not a one time exercise, but an ongoing approach to curate the streams of information that flow around us.

Thank you Tiago and Lauren from all of us at PBCLS!

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An Award and the PKM Experts

I am proud to share two news items.

First, this past week at the Florida Library Association conference, my article “Efficient Librarianship: A New Path for the Profession” received the award for Outstanding Scholarly Contribution.  I am humbled that the Association choose to recognize it with these words:flaaward

“Douglas Crane’s article, “Efficient Librarianship:  A New Path for the Profession” (Public Libraries Magazine, Nov/Dec 2017) explores the intersection between personal productivity and knowledge management practices within the field of librarianship.  The article examines how librarians are uniquely suited to be excellent knowledge workers through the combination of librarian skill sets with best productivity and efficiency practices.  It further argues that through these skills and practices, the “Efficient Librarian” becomes a powerful consultant and decision maker.  In addition to this article, Doug Crane blogs on his “Efficient Librarian” website and conducts related training.”

Second, this week the Palm Beach County Library System is proud to host Tiago and Lauren from Forte Labs who will be sharing their expertise on Personal Knowledge Management (PKM).  This is the first time that Forte Labs has presented their signature workshop on Building a Second Brain to a room full of library staff.  It should be awesome!

I’ll blog more on the training later this week.

National Library Week

Please join me and the Palm Beach County Library System in celebrating National Library Week (April 7-13, 2019)!  According to the American Library Association (ALA), the week is a special time to celebrate libraries.

“National Library Week is an annual celebration highlighting the valuable role libraries, librarians, and library workers play in transforming lives and strengthening our communities.

“This year’s theme, Libraries = Strong Communities, illustrates how today’s libraries are at the heart of our cities, towns, schools and campuses, providing critical resources, programs and expertise. They also provide a public space where all community members, regardless of age, culture or income level, can come together to connect and learn.”

I am happy to see that many media outlets are promoting National Library Week.  This year, CNN has a special story on “9 facts about librarians you probably didn’t know.”  For example, did you know that 1.3 billion people visit public libraries every year, more than the 1.24 billion movie theater admissions in 2017.  So why not celebrate the week by stopping into your local library and picking up a DVD or book.  They are free to borrow with your card!

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The Important Emotional Labor of Librarians

The stereotypical librarian is often depicted as a quiet enforcer of silence presiding over dusty bookshelves.  The truth is that public librarians do more than master the art and science of knowledge management.  They must also act as de facto social workers to help the people who walk in their doors every day.

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I just read a touching article on the web site Medium titled The Important Emotional Labor of Librarians Most People Never Think AboutThe article highlights the misunderstood role of library workers in caring for our community.  Author Oleg Kagan shares his own personal story while highlighting the challenge of the profession:

“Most people intuitively understand the emotional load taken on by professions like social workers, nurses, 911 operators, and teachers. Rarely, however, do people consider the emotional labor of librarians. Spend a day at the service desk of a busy library and you’ll see people on their best and, too often, their worst days. Spend a few months and you’ll begin to follow the lives of your repeat visitors — you’ll be privy to, and sometimes help them solve, life’s hardest problems.”

Read the rest of this article at Medium.com.