What Drives You?

Why is it that some people love their jobs and dive into their work with great energy and enthusiasm, while others slog through their work days living a life of boring desperation?  Daniel Pink looked at this question in his book, Drive: The Surprising Truth About What Motivates Us.

drive-pinkAccording to Pink’s study of the scientific literature, most people erroneously believe that external motivations like money and fancy benefits motivate us to do good work.  The conclusion he draws is that what truly motivates us is the ability to direct our own lives, learn new things, and improve the lives of the people around us. Pink provides examples of ways to improve your own level of drive.  His book also identifies different ways that organizations can use self directed motivation to inspire their workforce in ways that the old approach of carrots and sticks was never able to do.

For more information, check out his book from your local library.  Also, visit Dan’s web site to watch videos, subscribe to his newsletter, and learn more about his research.

The Power of the Next Action Decision

How many of your projects are currently languishing?  They are the projects that have a layer of dust on them that you are reluctant to brush off.  It is easy to fall into inaction.  This can happen when life becomes so hectic that the plethora of input leads to a cognitive shutdown.  It can also happen at the other end of the spectrum when life is too slow and inertia has infiltrated the system.  Both states are less than desirable.

gray-stone-advisors-man-jumping-over-gap-sunsetOne way to move a project forward is to pose a simple question – what is the next action?  Each project on your plate requires a physical action to move it forward, such as making a phone call, writing an email, drafting a memo, walking down the hall to visit HR, cleaning a cabinet, etc.  The question forces you to get real about the project by making it solid and tangible in your mind.  It can create momentum that will move the project to completion.

For more information, I highly recommend reading Chapter 12 of Getting Things Done.  Titled “The Power of the Next Action Decision,” David Allen states that “When a culture adopts ‘What’s the next action?’ as a standard operating query, there’s an automatic increase in energy, productivity, clarity and focus.”

So after reading this post, what is your next action?

What’s your standard for email?

I recently came across a short article on the Getting Things Done web site in which David Allen discusses why it is easier to maintain an empty inbox than a full one.  Below is the opening of the article:

davidallen“I assert that it’s actually less effort to maintain your email inbox at zero than to maintain it at 300 or 3,000. Will it take effort? Of course. But there is gold to be mined there with a trusted practice that will have ripple effects across your workflow and motivation.

“At a certain point, you will clean up your email. For some people twenty is too many. And for some, it’s five thousand. Different standards for ‘stuff.’

“These standards are very powerful unconscious drivers of your behavior and permitted experience. You may consciously think you’d like to keep a neater house, or process your email more regularly, but if you don’t change the set point of the real standards you have about the amount of out-of-control-ness you actually will tolerate, they will slide back in spite of your best intentions. Pit your willpower against your unconscious cruise controls, and guess where I’ll place my bets.”

Read the rest of the short article at GettingThingsDone.com.

If You Don’t Measure It …

This year, the Palm Beach County Library System worked with a consultant, John Huber, to understand and deploy the Lean Library Management Methodology to our publicity flow chain.  During his time with us, one concept that John reiterated time and time again was, “If you don’t measure it, it must not be important.”  What does this mean?

In order to make meaningful progress in any endeavor there must be a way to track success.  This is easy to understand for Olympic athletes, who measure themselves against the clock, or distance traveled, or their ranking against other competitors.  If want to loss weight, calorie counting and minutes of exercise per day are great items to track.  So if you want to improve your personal productivity, it is important to identify measurable quantities that can be tracked over time.

leanlibraryFor example, if inbox zero is your goal then keep track of the number of messages in your inbox at the end of the day when you leave work.  If you want to be faster at the computer, track and record the number of words you can type per minute.  To keep your commitments under control, maintain an accurate project list, count the projects on it, and discover the maximum number of projects that your stress management can handle at one time.  In short, if you have meaningful productivity goals ask yourself how to measure progress because, “If you don’t measure it, it must not be important.”

To learn more about John Huber’s work visit his web site, look at his book, Lean Library Management, or visit Lean.org.

Theory of Constraints 101

Tiago Forte has started an excellent blog series on a topic called the Theory of Constraints.  The first post in the series looks at the concept of “bottle necks.”  Here are the key takeaways:

  • Efortevery system has one bottleneck tighter than all the others, in the same way a chain has only one weakest link.
  • The performance of the system as a whole is limited by the output of the tightest bottleneck or most limiting constraint.
  • The only way to improve the overall performance of the system is to improve the output at the bottleneck (or more broadly, the performance of the constraint).

To understand these takeaways in greater detail through simple illustrations, and to learn what this means for improving the productivity of systems in your workplace, start reading at: Theory of Constraints 101

The Weekly Review is Recovery

Have you done a weekly review recently?  While it is common to face resistance when starting the review, it is very unusual for someone to regret doing it when it is over.  Below is a great quote from one of David Allen’s senior coaches that puts the weekly review in perspective:

gtd-logo“I was taking a cycling class one time and the instructor made a comment that intrigued me.  Between intense bursts of climbing hills she said, ‘recovery builds confidence and strength.’  Whereas part of me wanted to keep a fast pace and just keep going, I took her advice, slowed my speed down to rest my legs and heart.  I was stronger on the next hill I climbed. OK–so you knew there’d be something GTD in this: the Weekly Review is recovery.  It’s my time to relax my mind and body from the frantic pace of the daily grind.  It builds confidence in my system letting my mind know it’s OK to relax and be creative.  It gives me mental strength to make better choices because I’m seeing a clear picture of everything instead of chasing after latest and loudest.”
– Kelly Forrister, Senior Coach & Presenter with The David Allen Company

Refresh your knowledge on the five stages of workflow, of which the weekly review is number four, at: http://gettingthingsdone.com/fivesteps/

 

The Purpose of an Action Folder

In order to accomplish anything at work, you need to take action.  This seems like an obvious concept, but without an organized system to identify and store actionable items it is very easy to become unproductive.

Actionable items are physical steps, such as making a phone call, drafting a memo, composing an email, or walking down the hall to speak to someone face-to-face, that are needed to move projects forward.  All projects are accomplished through a series of distinct physical action steps.  As a knowledge worker, one of your duties is to keep track of the next action needed to move projects to completion. Many people try to keep their actionable items in their inbox or stored in their head, both of which are routes that lead to dysfunction.

The Action folder is a fundamental tool to accomplish this task.  place-file-in-action-folderHaving everything that is actionable in one place creates a simple menu of items that can be worked on whenever time allows.  It creates efficiency because there is no longer a need to search around your work space for actionable items.  The clarity of mind that comes from knowing where all your actions are stored is priceless.

Read David Allen’s book,  Getting Things Done (2015 edition), Chapter 7 to learn all the best practices for creating and maintaining action folders.

Explore Mind Mapping

mindmap.jpgFor most people, the default way to take notes and plan events is very linear.  On a clean page in the top left corner they start to write things down in sentences one line after the other.  The drawback to this linear approach is that it is challenging to connect thoughts and ideas quickly, especially when they are separated on the page.  A great alternative approach for note taking and planning is a mind map.

Mind maps, popularized by author Tony Buzan, are a way to represent information in a visual format that is quick to make and easy to absorb.  As described on the site iMindmap.com: “A Mind Map is a visual thinking tool that can be applied to all cognitive functions, especially memory, learning, creativity and analysis.”  Not only is a mind map a great alternative to regular note taking, it is also a strong collaborative tool as multiple people can work on a mind map at the same time.  A large poster size paper and a bunch of markers allow a team to brainstorm very quickly and creatively.  In the July 2016 article of Toastmaster magazine, Tony Buzan said the following about Mind Maps, “It’s like a gymnasium for your mind and gives you a multiple-level workout.  I use it when I’m planing my day, giving a speech or writing a book.”

Explore the steps to create colorful mind maps at iMindmap.com.  If you want to keep it simple, mind maps can be quickly made in black and white.  Other mind mapping tools can be found on Lifehacker.

The Bright Side of Procrastination

Is there an advantage to being a procrastinator?  Most people believe procrastination is a shortcoming that leads to trouble.  However, there is evidence surfacing of the hidden benefits of a certain type of procrastination in terms of creativity.

In his book, Originals, Adam Grantoriginals-adam-grant reveals insights into the link between creativity and procrastination in Chapter 4, Fools Rush In.  While procrastination is mostly associated with laziness, it can also be defined as “waiting for the right time.”  Adam writes that “Procrastination turns out to be a common habit of creative thinkers and great problem solvers.”  The trick to meaningful procrastination is that one must start working on the project or problem in question first before setting it aside.  Studies seem to show that leaving open loops active can spur original thinking as the mind slowly churns away on the project or problem in the background.  This process may open up creative options that might not have been found if the situation was rushed.  So the next time you feel procrastination setting in, it may be a sign that you are waiting for creative options to appear, in which case, procrastinate on!

“I didn’t need one ounce more of creativity and intelligence than I already was born with – the issue was where I was pointing it.” – David Allen