Clean Edges – Efficient Librarian

One of the hallmarks of an elite knowledge worker is that they are able to keep clean edges around their work.  This means that as they shift from one project or task to another, clear markers are left behind so that the work can be resumed quickly at the next opportunity.  Below is a small excerpt from my recent article in Public Libraries magazine  where I discuss this topic:

PL-NOV-DEC-2017-cover-artRRRAn Efficient Librarian creates clean edges to her work. It all starts with an organized desk and a clearly defined physical inbox to identify new input. One habit-changing practice is to empty the inbox regularly and use it only to place new items that have yet to be processed. An Efficient Librarian pays attention to how time is spent and looks for ways to declutter surroundings and simplify systems. For me, mastering workflow and creating systems that were tight, clean, and quick was a key to my transition. I believe that the application of these principles saves me weeks of time every year to focus on creative and exciting work that takes me along new innovative paths. This unleashing of energy is needed to revitalize our profession in the face of changing times.

“For example, a small change that made a huge difference for me was turning off new email alerts, such as notification vibrations, pop-up windows, and sounds. According to a study by behavioral economist Dan Ariely, only eleven percent of email requires immediate attention.6 New message notification alerts mostly serve to distract people from their primary task just to chase down content that is most likely destined for the trash. I turned off all my new message alerts a few years ago and instantly noticed a change in my depth and length of focus.”

Read the complete article at Public Libraries magazine online.

The Endowment Effect

yellowcupThe pursuit of efficiency often requires a cleanup of our physical spaces.  While clearing out clutter should be easy to do, in practice it is hard to throw away objects we own.  For example, maybe you got a mug at a conference six years ago.  The conference was unmemorable and the mug is an awful yellow color.  As you are considering parting with it, a colleague asks if they can have it.  You quickly decline and put it back on the shelf.   This is a direct experience of the Endowment Effect.

The Endowment Effect is the hypothesis that people ascribe more value to things merely because they own them.   In studies, people want more money to sell an an item they own than they would ever be willing to pay for it new.  Plus, there is often a sentimental value attached to the item, which makes it even harder to part with.

If the Endowment Effect is an obstacle when clearing out clutter, it might be useful to adopt a strategy similar to the one used to avoid the Sunk Cost Effect.  Look at the item as if it were on a store shelf and ask yourself if you would buy it today.  If not, get rid of it.  Another approach is the KonMari Method.  Hold the object in your hand and ask yourself it is sparks joy within you.  If not, discard it.

In order to experience the strategic value of clear space, it is necessary to discard unused items from your world.   Consider these strategies for your next office cleaning session and see the results.

The Order of Organization

So you finally decided to start organizing your home or office.  At first it can be a tall task, especially if the space is full of clutter.  You may ask yourself, “Where do I start?”  It can be tempting to identify a corner of the room or a particular desk or table as a starting point.  But, could there be an ideal way to approach the task?

mariekondoIn “The Life Changing Magic of Tidying Up” author Marie Kondo advises that all organizing proceed by category.  Her system guides people to work from things with the least sentimental value to the most by specific types of items.  She explains:

“Start with clothes, then move on to books, papers, komono (miscellany), and finally things with sentimental value.  If you reduce what you own in this order, your work will proceed with surprising ease.  By starting with the easy things first and leaving the hardest for last, you can gradually hone your decision-making skills, so that by the end, it seems simple.” (pg. 65)

See more at her web site Konmari.com and check out the book from your library.

Don’t Forget to Set a Reminder

Let’s face it – your mind is lousy at remembering things.   Some days it seems that we can only remember one thing at a time.  Try to juggle two items in your head and both fall out!  Thankfully, technology has created a wide range of tools to offload the responsibility of remembering things.

Memory Message Embassy List Note Mobile HandAt the low tech end  is the humble sticky note.  Once something crosses your mind, immediately write it down on the note.  This has to be done quickly, as the next shiny object that passes in front of your eyes can cause this thought to be forgotten.  The catch with this system is in the management of the physical notes.  Lose the sticky note and the thought it captured is gone.  For this system to work, the note must go straight into your inbox at the first opportunity for later processing.

At the other end of the scale are the apps on your smart phone.  I regularly use the iPhone’s reminder app to capture thoughts and commitments in real time.  A wonderful feature of the reminder app is the ability to set an alarm for a time or place in order to resurface the note.  For example, when I need to remember to bring in a document from home for work, I’ll place a reminder in the app and set an alarm to trigger that evening.  Without fail I’ll notice the pop-up reminder, prompting me to place the document in my bag to bring in to work the following day.

So do yourself a favor and stop trying to remember things.  Set up a simple reminder system and let the technology work for you.

(image from Maxpixel)

Efficient Librarianship: A New Path for the Profession

PL-NOV-DEC-2017-cover-artRRRI am proud to announce that my second article for Public Libraries magazine was published in the Nov/Dec 2017 issue. Efficient Librarianship: A New Path for the Profession is an article that explores and expands on the ideas discussed in this blog.  Below is a key except from the article:

“An Efficient Librarian is an elite knowledge worker navigating the complexity of the post Internet information world.  She combines the skill sets of a librarian with the best productivity and efficiency practices to become a powerful consultant and decision maker.  She masters the ability to traverse the streams of information flowing throughout our increasingly digital world and then in turn helps others learn these skills.  To start on the path, an Efficient Librarian recognizes and masters three types of engagement:

  1. Defining and organizing personal workflow systems
  2. Developing personal knowledge management skills
  3. Invoking the power of “next action” thinking

By mastering each type, an Efficient Librarian reduces unnecessary stress, brings focus to her work, curates her own knowledge stores, and drives sustained momentum for positive change.”

I expect the full article to be available online at the Public Libraries magazine web site later this month.  In the meantime, locate a paper copy, perhaps at your local library, to read the rest of the article.  Then please let me know your thoughts on the topic by submitting a comment through the blog.

The Big Secret about Goal Setting

DA-SmallWhat is the value in setting a goal for yourself or your organization?  Many cynics discount goals as artificial creations that don’t translate into actual results.  They argue that we are going to do the work anyway, so why set up a fake expectation?

In a recent blog post David Allen discussed what he believes to be the most useful perspective on goals and why they matter.

“There is always the dilemma of trying to set targets low enough to be realistic, but high enough to be galvanizing, exciting, and challenging.

This is a topic for endless business books and motivation pundits. I just want to highlight one perspective I’ve found very useful over the years: The value of goals is not in the future they describe, but the change in perception of reality they foster, in the present.

What we focus on changes what we notice. Our brain filters information, seeing one thing in a situation instead of something else, based on what we identify with, what we have our attention on.”

Read the full post at the Getting Things Done blog.

Keeping Your New Year’s Resolution

new year resolutionWelcome to 2018!  Let me ask you a question.  Did you make a New Year’s Resolution before the ball dropped in Times Square?  According to a Forbes article from a few years ago, more than 40% of Americans make a resolution, but only 8% achieve it.  The article provides four timeless tips for succeeding with a new resolution:

  • Keep It Simple – Make it short and easy (i.e. lose 10 pounds by May)
  • Make It Tangible – Set clear actions (i.e. attend 2 classes at the gym per week)
  • Make It Obvious – Chart your progress (i.e. count calories and minutes worked out)
  • Keep Believing You Can Do It – Don’t Give In!

When you think about it, most resolutions are about making a new habit or changing an existing habit.  Charles Duhigg, author of The Power of Habit, provides a free resource on his web site with helpful hints on keeping a New Year’s Resolution.  You can find it here.

I wish you a productive and efficient 2018!

 

Interview with Tiago Forte

forteThis past year I have been studying the work of Tiago Forte, a San Francisco based productivity consultant.  Tiago has been building on the work of David Allen to find ways to enhance the ability of knowledge workers to manage projects and build productive workflows.

In an interview on the podcast, This is Product Management, Tiago presents key concepts such as the development of “meta-skills”, finding focus in any environment, and forming new habits.  From the podcast web site:

“Tiago’s approach builds on Allen’s system, applying the latest tools, and accounting for the challenges modern knowledge workers face. Tiago’s approach helps busy people use their brain for thinking instead of storage, break projects into actionable next steps, implement the right tools, and build habits to get work done.”

The interview runs for 35 minutes, but the web page with the podcast provides a handy highlights section if you want to jump to a specific topic.  It is well worth a listen.

Interview with David Allen

gtdcoverReading David Allen’s book Getting Things Done was a key professional development moment for me.  It transformed my understanding of knowledge work and allowed me to bring organization to my office for the first time.  I would not have achieved my current level of success without the principles outlined in the book.

So who is this man behind the GTD® logo?  The web site, Early To Rise, recently interviewed David Allen to learn more about his background, how he developed the core GTD® concepts and his current personal goals for this work.  Here is an excerpt from the interview where David is asked about how the Getting Things Done philosophy fit into professional training programs that were around twenty years ago.

What was your specialty exactly?

It really became how to create more space in the mind and get rid of distractions. That was just an informal approach, but an HR rep showed up to one of my workshops at one point and flat out said we need more of my methods in society. Not long after, I did a presentation for Lockheed with these methods and it hit a nerve. That’s when I knew I had something unique.

You can find the full interview on the Early To Rise web site.