It was five years ago that the world had to adjust quickly from in person meetings to computer bound conversations. During the COVID-19 pandemic, virtual meetings became a necessity. Replacing the old conference call systems with tools like Zoom or WebEx allowed for face-to-face interaction between participants across the globe. However, it also led to a lot of confusion on protocols and etiquette.

Now that we have more experience with online meetings, it is easier to identify the specific components required in order to be successful. Yet, even after all this forced experience, people still commit avoidable mistakes. Follow through on these tips and your meetings will get off to a good start.

• Platform – Ensure the virtual platform is accessible by all participants. Meetings stall quickly if someone does not have the right software loaded on their computer or phone.
  
• Test the Technology – Hold a pre-meeting to test out features of the virtual platform. For example, do sound checks to ensure mics work and practice screen sharing before the session to avoid embarrassment later. Also, if special features are being used, such as polling or pushing documents, test those as well.
  
• Check Camera Angles – Participants should frame themselves in the webcam before starting the meeting. Being too close to the camera, too far from it, sitting off center or having an odd angle on the camera view distracts the other participants. Be careful about back lighting to prevent shadowy conditions. Also, take heed of the background to avoid inappropriate personal items from showing up on screen. If you use a virtual background, make sure it doesn’t interfere with your own image. For example, having a green shirt on while in front of a green background.
  
• Double-Check Start Times – Virtual meetings are ideal for bringing people together from across the globe. However, this means the organizers must pay closer attention to the participant’s time zones. An 8 am start time in Boston is a 5 am start time in Seattle. Do not ask participants to take part in meetings outside of their time zone’s normal business hours. Double check invitation start times to ensure they are not accidentally set up for a different time zone.
  
• Camera On or Off? – For smaller meetings, having the camera on creates a sense of engagement amongst the participants. It allows for non-verbal communication, such as facial expressions or hand gestures that we normally rely on during in person meetings. For larger meetings, especially presentations, keeping audience cameras off helps participants focus on the speaker. Keeping cameras off may be needed when bandwidth is limited to prevent the system from slowing down or crashing. Participants turn their cameras on only when speaking.

Using these tips should help get a virtual meeting off to a strong start.