Celebrating Small Wins

When was the last time you celebrated a small win?

Oftentimes we save our acknowledgement of success for big ticket items such as completing major projects or winning significant awards. For leaders, it is easy to dismiss small wins as simply our employees doing their jobs. Yet it is important to highlight success as it shows up in the moment in order to keep people excited and on task.

In a recent article on the Fast Company website, Ashley Cooksley, CEO North America of The Social Element made a strong case for celebrating small wins. This is especially true for rough fiscal times.

As business leaders, it’s easy to forget about the small things our teams do every day to keep the company moving forward. We face major challenges on a daily basis—and it’s fair to say that not every business ended last year on a high note financially. Budgets have been squeezed, and companies have been given a nearly impossible task of consolidating third-party partners while also finding efficiencies.

As leaders, we feel this pressure while doing as much as we can to shield our teams. This means we’re often tasked with finding moments worth celebrating, even when faced with some of the business’s largest challenges.

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When celebrating these small wins, it is helpful to understand the motivations of team members and what they appreciate.

First, you must understand your employees enough to discover what truly drives and inspires them, and then acknowledge and celebrate their accomplishments accordingly. Tools like the DiSC personality test can help you grasp what motivates each individual as well as what brings them joy.

Some people seek titles, recognition, and visibility for their exceptional work within the company. Promotions even with a minimal pay increase can send the signal that you acknowledge their contributions, and importantly, that others will also notice their achievements. Meaningful shout-outs in front of the department or to the company will go a long way toward demonstrating that they’ve been seen and valued.

To learn more about how to honor small wins, please read the rest of the article.

Leadership & the Spirit of Excellence

Many organizations strive for excellence, yet it is very hard to capture the spirit necessary to make that a reality. What is it that separates those organizations that achieve it from those that don’t? It may all come down to leadership.

The website Big Think recently featured an article called 5 ways for leaders to cultivate a “spirit of excellence” in teams. Written by John Roussot, it starts out by defining what is meant by excellence.

Excellence is not just a destination but a journey — the gradual result of always striving to be better. In the world of team dynamics, this pursuit of excellence becomes a shared mission, elevating each member’s personal and professional performance. Excellence, then, is not merely an aspiration but a continuous process, grounded in the humility to constantly learn, adapt, and grow. This journey is marked by a willingness to test new ideas, learn from every outcome, embrace failures as stepping stones, fail forward and collectively evolve through rich experiences.

What are the five ways that leadership can cultivate a spirit of excellence? It starts with curiosity.

Encourage curiosity: Foster an environment where asking questions is encouraged. Stimulate thought and inspire learning by posing thought-provoking questions and promoting open discussions.

Learn the other four ways by reading the entire article.

Thoughts on Management: Improving Meetings and Communication

Adapted from my presentation to the Library Journal Management Training group on Oct. 24, 2023.

No organization can succeed without effective management. Grand strategic plans and lofty visions mean nothing without dedicated middle managers mobilizing the boots on the ground to turn these dreams into reality.

For six years I was a branch manager in the Palm Beach County Library System. Those years were some of the most enjoyable, challenging, and growth inducing I have faced as a professional. During that time, I honed skills and sought understanding of how to make my role more effective not only carry out the library’s mission, but also to support my branch staff in the process. During this time, I discovered that there are many factors that impact managers. Some of the most important ones are running productive meetings, handling change, and practicing effective communication.

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While middle managers are often derided, such as famously on the TV show The Office, for many people they are wonderful positions. A middle manager in libraries is often in a sweet spot where they are close enough to the front lines to see the direct impact of the service, while also far enough back to get perspective and be part of broader system-wide projects. The key tension for managers is handling the responsibilities that flow to them from both above and below. Managers need to ensure that the front-line work is done effectively by offering support and guidance to their staff. At the same time, they must interpret policy and directives coming from administration and communicate those effectively to their team.

Read the rest of the article on the Efficient Librarian web site.

Six Things That Drive a Sense of Purpose

For any organization to be successful, solid leadership is a key component. There are many factors that create a great leader, but one vital piece is a sense of purpose. That alone can be the difference between an average leader and a leader who truly inspires.

In an article titled, Purpose in Leadership: Why & How, on the Center for Creative Leadership web site, authors Stephanie Wormington and Paige Graham describe what they mean by purpose-based leadership:

Purpose-driven leadership means helping employees find personal meaning in their work and fostering a deeply committed workforce that thrives on shared goals and aspirations. Purpose-driven leaders model value-based decision-making, take time to learn what truly matters to their employees, connect work to a greater objective, and help employees understand their organization’s mission and find ways to personally connect to it.

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The authors proceed to identify six specific items that drive the sense of purpose. Purposeful leaders help their followers experience the following in their work:

  1. Utility: Work is practically relevant to our goals and aspirations, either now or in the future.
  2. Personal Development: Work facilitates opportunities for self-growth, developing either skillsets or mindsets in personally meaningful ways.
  3. Impact: Work empowers us to make a tangible and positive difference in the world, contributing to the greater good of society, our communities, or those close to us.
  4. Identity Reinforcement: Work reinforces our sense of self, aligning with the core elements of who we are.
  5. Intrinsic Interest: Work is inherently fun and energizing, offering enjoyable experiences that naturally appeal to our interests.
  6. External Rewards: Work leads to a desirable payoff, from a paycheck to a promotion.

Read the rest of the article to learn the two specific ways to cultivate greater purpose in your leadership.

We’re Stronger Together: A Conversation with ALA President Emily Drabinski

I recently had the opportunity to interview the new ALA President Emily Drabinski on behalf of Public Libraries Online. As she begins her year in the role, I asked her how she became involved with ALA at a national level.

I’ve been an academic librarian in New York City for 22 years. I joined ALA in 2002 when I had just finished library school, because it took this bold position against the Patriot Act. I was excited to be part of a profession that takes difficult stances in difficult political moments. And we definitely are in one of those right now. So I was interested in using some of my skills as a connector of people to work inside the association that I think can be valuable in this moment. My involvement at ALA was primarily in my division home, ACRL, which is common for most people. I was on a number of its committees and have been editing the book reviews for our journal for the last three years. I served one term as ALA Council and that was a really interesting experience. I saw how the sausage gets made a little bit, in terms of what kind of a national presence ALA has, which I think is really important.

Later on in the interview, I asked her to share her priorities for the Presidential year. Her first priority is to advance sustainability in libraries.

Past Presidents say you plan and then the year happens. My plan is to focus on bringing to completion projects that Past Presidents Lessa Kanani’opua Pelayo-Lozada and Patty Wong worked on. For a long time, ALA has had sustainability as a priority. We have a round table, we have a council committee, and we have sustainability now as a core value. So will be focused on tying up those loose ends so that we can have national climate strategy for libraries coming from ALA to guide people in managing through environmental crises. Also it will include ways that we as institutions can contribute to reversing some of those climate change trends.

Read the entire interview at the Public Libraries Online website.

Florida Libraries are Fundamental to Freedom

On May 19, 2023, I became President of the Florida Library Association. At the conference in Dayton Beach, I unveiled the Presidential theme: Florida Libraries are Fundamental to Freedom. Below is the opening portion of the speech explaining the theme and how it is important to the work that libraries are doing today.

Florida libraries are fundamental to freedom.

The drafters of the Declaration of Independence believed in the essential rights to life, liberty, and the pursuit of happiness. Since 1776, our nation has struggled to apply these principles equally across all its residents in order to create that elusive more perfect union. At its core, the freedoms that Americans seek are the same freedoms supported by our libraries. Of these aspects of liberty, three specific freedoms stand out for me.

Florida libraries support the freedom to participate. In an increasingly fractious society, our buildings remain the one space where everyone is welcome. Through our libraries, residents can find all the tools and resources needed to live their lives. Whether it is using public computers to apply for benefits, meeting neighbors at a children’s story hour, or to register to vote and actually vote, libraries remain central to our communities. Eric Klinenberg in his book, Palaces for the People, states that a founding principle of libraries is, “that all people deserve free, open access to our shared culture and heritage, which they can use to any end they see fit.”

Read the full speech found on the Efficient Librarian website.

Finding Your Leadership Pathway

When was the last time you thought strategically about your leadership pathway?

Recently, I wrote a two-part article for ALA’s Learning Exchange Newsletter Volume 38, Number 4 & Volume 39, Number 1-3 breaking down steps to map out multi-year leadership journey. The article was based on a 2022 PLA Preconference that I presented as part of the Public Library Association’s Leadership Development Committee called Finding Your Leadership Pathway.

Read the opening section below and then read the full article on the Efficient Librarian website.

What is your leadership pathway?

Developing as a leader is a journey. Much like a real life trip, professional development passes through five steps:

  • Personal Assessment
  • Selecting a Destination
  • Navigating Roadblocks and Detours
  • Following a Plan of Action
  • Reflecting on the Journey

Leadership Assessment

Before starting any trip, you must know your point of origin. A leadership assessment identifies your current position, skills, and responsibilities. Knowledge of your strengths and weaknesses is essential to consider before setting out. To ensure the assessment sticks, write down the responses on a real piece of paper to make it a physical process.

After orienting yourself on the here and know, there is something deeper to consider: values.

What is a value? The Google dictionary definition states amongst several things that it is: a person’s principles or standards of behavior; one’s judgment of what is important in life.

With that in mind, what are your five top values? Write them down to see if they resonate with your way of life. If they do not, you may be accepting the values of those around you at face value. Reexamine the list and go deeper with another round of listing values. Keep going with more rounds until satisfied that you have found your firm foundation.

Read the full article on the Efficient Librarian website.

How Managers Can Help Their Team Focus

Have you ever been on a team that lost its focus? You and your teammates may have wasted time wandering down dead ends, getting caught up arguing over trivial items, or had assumed next actions lie incomplete due to a lack of delegation? While there are many contributing factors to such failures, a good manager can make or break a team.

In an increasingly distracted world, one skill that can elevate managers is the ability to focus their team on the priorities. In a recent article in the Harvard Business Review, GTD founder David Allen and Justin Hale break down seven ways that managers can help their teams focus on work. Not surprisingly, the ideas are born out the GTD principles. This first suggestion is to inventory tasks and projects.

This is a discipline where common sense is not common practice. If your people don’t have a complete list of their commitments and projects, they can’t realistically prioritize. As a leader, hold people accountable for keeping current to-do lists and give them time each week to do a full weekly review of these commitments so they can stay in control.

Another way managers can help their employees focus is to make meetings meaningful.

Most people’s workdays are monopolized by meetings. Help employees stay focused by allowing them to decline meaningless meetings. To improve meeting efficacy, one manager we coached set a bold precedent. He said, “If someone invites you to a meeting without a clear agenda and reasons why you’re vital to the success of the meeting, you have my permission to decline it.” This manager put the onus back on the meeting creator (which was often himself) to show greater respect for others’ time. It also put employees in control of their days so they could focus on high-priority work.

Read the other five suggestions at the Harvard Business Review website.

Efficient Librarian In-Person Workshops and Webinars Announced for Early 2023

This year I will be back on the road doing in-person classes in New Orleans and across Florida, along with several virtual offerings.

Most of the trainings listed below are sponsored by a Florida Library Cooperative and are free of charge to Florida library staff. Non-Florida library staff may register for a reasonable fee. The January 29th session is part of the LibLearnX Conference and is free of charge to registered attendees.

If you are interested in having a workshop in your area, please reach out to me at efficientlibrarian@gmail.com. I look forward to seeing you at an upcoming workshop.

From Inbox to Completion: The Secrets to Successful Workflow
January 25, 2023, 2-3 pm (EST)
Webinar
Sponsored by SWFLN

Finding Your Leadership Pathway
January 29, 2023, 1 pm – 4 pm (CST)
Ernest N. Morial Convention Center
LibLearnX Conference – New Orleans, LA

The Efficient Librarian
February 3, 2023, 9 am – 12:30 pm (EST)
Palm Beach County Library System – Hagen Ranch Road Branch
Sponsored by SEFLIN

Finding Your Leadership Pathway
March 3, 2023, 9 am – 12:30 pm (EST)
Palm Beach County Library System – West Boca Branch
Sponsored by SEFLIN

Managing Employee Performance: A Simple Formula for Talking with Staff
March 6, 2023, 2-3 pm (EST)
Webinar
Sponsored by SWFLN

Finding Your Leadership Pathway
March 7, 2023, 1 pm – 4:00 pm (EST)
NEFLIN HQ – Orange Park, FL
Sponsored by NEFLIN

The Efficient Librarian
March 9, 2023, 9 am – 12:30 pm (EST)
Leroy Collins, Leon County Library – Tallahassee
Sponsored by PLAN

Overcoming the Email Avalanche: Three Steps to an Empty Inbox
May 9, 2023, 2-3 pm (EST)
Webinar
Sponsored by SWFLN