The Purpose of an Action Folder

In order to accomplish anything at work, you need to take action.  This seems like an obvious concept, but without an organized system to identify and store actionable items it is very easy to become unproductive.

Actionable items are physical steps, such as making a phone call, drafting a memo, composing an email, or walking down the hall to speak to someone face-to-face, that are needed to move projects forward.  All projects are accomplished through a series of distinct physical action steps.  As a knowledge worker, one of your duties is to keep track of the next action needed to move projects to completion. Many people try to keep their actionable items in their inbox or stored in their head, both of which are routes that lead to dysfunction.

The Action folder is a fundamental tool to accomplish this task.  place-file-in-action-folderHaving everything that is actionable in one place creates a simple menu of items that can be worked on whenever time allows.  It creates efficiency because there is no longer a need to search around your work space for actionable items.  The clarity of mind that comes from knowing where all your actions are stored is priceless.

Read David Allen’s book,  Getting Things Done (2015 edition), Chapter 7 to learn all the best practices for creating and maintaining action folders.

Explore Mind Mapping

mindmap.jpgFor most people, the default way to take notes and plan events is very linear.  On a clean page in the top left corner they start to write things down in sentences one line after the other.  The drawback to this linear approach is that it is challenging to connect thoughts and ideas quickly, especially when they are separated on the page.  A great alternative approach for note taking and planning is a mind map.

Mind maps, popularized by author Tony Buzan, are a way to represent information in a visual format that is quick to make and easy to absorb.  As described on the site iMindmap.com: “A Mind Map is a visual thinking tool that can be applied to all cognitive functions, especially memory, learning, creativity and analysis.”  Not only is a mind map a great alternative to regular note taking, it is also a strong collaborative tool as multiple people can work on a mind map at the same time.  A large poster size paper and a bunch of markers allow a team to brainstorm very quickly and creatively.  In the July 2016 article of Toastmaster magazine, Tony Buzan said the following about Mind Maps, “It’s like a gymnasium for your mind and gives you a multiple-level workout.  I use it when I’m planing my day, giving a speech or writing a book.”

Explore the steps to create colorful mind maps at iMindmap.com.  If you want to keep it simple, mind maps can be quickly made in black and white.  Other mind mapping tools can be found on Lifehacker.

The Bright Side of Procrastination

Is there an advantage to being a procrastinator?  Most people believe procrastination is a shortcoming that leads to trouble.  However, there is evidence surfacing of the hidden benefits of a certain type of procrastination in terms of creativity.

In his book, Originals, Adam Grantoriginals-adam-grant reveals insights into the link between creativity and procrastination in Chapter 4, Fools Rush In.  While procrastination is mostly associated with laziness, it can also be defined as “waiting for the right time.”  Adam writes that “Procrastination turns out to be a common habit of creative thinkers and great problem solvers.”  The trick to meaningful procrastination is that one must start working on the project or problem in question first before setting it aside.  Studies seem to show that leaving open loops active can spur original thinking as the mind slowly churns away on the project or problem in the background.  This process may open up creative options that might not have been found if the situation was rushed.  So the next time you feel procrastination setting in, it may be a sign that you are waiting for creative options to appear, in which case, procrastinate on!

“I didn’t need one ounce more of creativity and intelligence than I already was born with – the issue was where I was pointing it.” – David Allen

Your Inbox is for “In”

What is the primary purpose of an inbox?

People use their inboxes for a wide variety of things.  Some use it to track their actionable items.  Others use it to store important messages.  Yet others, especially with email, don’t even bother moving items out of their inbox altogether!  Unfortunately, these practices obscure the most valuable function of an inbox, which is to identity new content.

phoneandemail.jpgThink of the light on a telephone answering machine which turns on when a new message arrives.  Failure to clear the message leaves the light on which means one will never know if another message has arrived after that one.  The light ceases to have a function and becomes background illumination.

The inbox is best used as a processing station to identify new content, decide what it means, and then move it along to the appropriate part of the system.  When an inbox is used to store actions or reference, then every time it is checked a part of the mind has to examine all the content and reevaluate it.  This is exhausting and unproductive.

An empty inbox removes intellectual clutter by forcing the separation of actionable and reference from new content.  Plus, getting to an empty inbox every day is an easy win that serves to energize the workday.

Try it out – keep you inbox for “in” and notice how that changes your world.

GTD Podcasts

If you don’t get enough Efficient Librarian blog posts to stay inspired about productivity and efficiency, then hop on over to David Allen’s web site to sign up for his podcasts.  There are simple 20-40 minute interviews and conversations that cover many different aspects of GTD practice.

davidallenIn fact, I highly recommend listing to one podcast in particular: David Allen at the Do Lectures. From the web site: “David gives a unique and inspiring presentation about the power of Getting Things Done to the participants of The Do Lectures in Wales, September 2010.  If you’re new to GTD, you’ll love the fast-paced overview David gives of the entire systematic approach.  If you’re a seasoned practitioner, you’ll appreciate the transparency and authenticity in which David shares a bit more of his behind-the-scenes story.”

Enjoy!

The Curse of Knowledge

Librarians by and large are very knowledgeable people.  Most librarians are drawn to the profession because of a love of learning.  Unfortunately, librarians sometimes struggle to share the value of the library with the general public.  We have a hard time figuring out why people don’t use our great databases or tap into our research skills.  Everyone should already know how good the library is – right?  Unfortunately, it may be that we librarians are suffering from the Curse of Knowledge.

curse of knowledgeTo be clear, this curse has nothing to do with magic or ancient mystical tombs.  The Curse of Knowledge is a cognitive bias that occurs when individuals are unable to ignore the knowledge they have which others do not, or when they are unable to disregard information already processed.  This is the reason why an expert musician can make a lousy teacher of novices, because the expert forgets what it is like to know so little.

Chip and Dan Health discuss the Curse of Knowledge at length in their best selling book, Made to Stick.  In that book they analysis how to make ideas stick in the minds of listeners of any background.  Specifically, they identity ways to get around the curse by keeping  ideas simple, unexpected, concrete, credible, emotional, and wrapped with stories.  I highly recommend Made to Stick as an antidote to the Curse of Knowledge.

David Allen on 5 Reasons for a Meeting

If you work in an office, chances are you have a meeting on your calendar every day.  Odds are, you will run into meetings that seem to have no meaning.  To save yourself and others, David Allen wrote about the five reasons to have a meeting in a post that showed up on his blog recently:

boring meeting

There are five reasons to have a meeting. Each may be a perfectly fine reason. Make sure everyone at your meeting knows and agrees with which of these you are there to accomplish.

1. GIVE INFORMATION
“Hello everyone. I’ve brought you all together today to let you know what’s been going on about the pending lawsuit. I’d like you to leave here today understanding what’s going on, and with as much background as you need to be able to answer questions that may arise from our customers.”

Discover the other four reasons at: http://gettingthingsdone.com/2016/07/david-allen-on-5-reasons-for-a-meeting/

 

Satisfice Your Work With Care

Imagine you are shopping for new running shoes, but you feel tired after a long day. So you browse quickly through one store, narrow the search to a couple of pairs, make a quick decision to buy one and go.  Did you get the best deal?  Was it the optimum fit?  Probably not to both questions because you just engaged in satisficing.

Satisficing is a decision-making strategy that satisficeentails searching through the available alternatives until an acceptability threshold is met.  (Satisficing = Satisfy + Suffice)  Often this is a viable strategy since searching for the perfect product or solution would run into the law of diminishing returns where additional effort leads to fewer results.  So a natural tendency is to find the first good choice and stop there. While satisficing can be a good short term option, it may result in long term inefficiencies.  The quick purchase of running shoes now could produce regret over the colors and painful blisters a few days later.

I challenge you to be very careful about accepting satisficing in the workplace.  What seems like the easy way out can lead to long term productivity loss.  For example thinking “Do I really need to empty my inbox?  I checked the new messages and that’s good enough;” can quickly turn a clear head of “mind like water” into a foggy pool of “muddy water.”  If you want to succeed in the martial art of work, be prepared to put in the effort to improve every day and not accept the easy solution.  Satisfice with care when it comes to the things that matter in order to avoid later regret.

David Allen’s July Food for Thought

In his most recent Productive Living newsletter, David Allen shared these thoughts on quieting the noise in your life:

gray-stone-advisors-man-jumping-over-gap-sunset“Over the years many people have reported “transformational” experiences in working with the Getting Things Done® methodology. I have seen people lose pounds in just a few days, their faces brighten, their countenance and attitude swing way to the positive, and even make tremendous shifts in how they think and work for the rest of their lives.
 
“That is certainly rewarding feedback and testimony to the validity of the methodology. Many people consequently tend to think that there is something mystical and even “spiritual” about it. Here’s my perspective: there is something mystical and spiritual about people, not the process.
 
“Learning to unhook our energies from the past and from incomplete cycles, and then to take charge responsibly about where we put our attention and focus, is about as basic an empowerment process as one could engage in. Of course it can seem transformational, because we move over (or up) into the driver’s seat of our own consciousness when we do those things. Fully integrating GTD will quiet the noise and let you feel in control of the reins of your life in a way you may not have for a long while.

“If that intimidates you, I invite you to take a look at what’s holding you back. If that inspires you, what’s your next action?”

I encourage you to sign up for David’s monthly newsletter yourself.  Subscribe for free now.