Leadership & the Spirit of Excellence

Many organizations strive for excellence, yet it is very hard to capture the spirit necessary to make that a reality. What is it that separates those organizations that achieve it from those that don’t? It may all come down to leadership.

The website Big Think recently featured an article called 5 ways for leaders to cultivate a “spirit of excellence” in teams. Written by John Roussot, it starts out by defining what is meant by excellence.

Excellence is not just a destination but a journey — the gradual result of always striving to be better. In the world of team dynamics, this pursuit of excellence becomes a shared mission, elevating each member’s personal and professional performance. Excellence, then, is not merely an aspiration but a continuous process, grounded in the humility to constantly learn, adapt, and grow. This journey is marked by a willingness to test new ideas, learn from every outcome, embrace failures as stepping stones, fail forward and collectively evolve through rich experiences.

What are the five ways that leadership can cultivate a spirit of excellence? It starts with curiosity.

Encourage curiosity: Foster an environment where asking questions is encouraged. Stimulate thought and inspire learning by posing thought-provoking questions and promoting open discussions.

Learn the other four ways by reading the entire article.

Beginner vs Advanced

Have you ever got advice? Of course, you have. The real question is how often has that advice been useful?

The problem with advice is that it may be good for some people, but not for all. Also, some advice is helpful at the start of an endeavor but could be restricting as experience is gained. Tiago Forte recently thought about this problem and wrote his conclusions on his blog at Forte Labs. His primary insight concerns the crucial difference between beginner and advanced advice.

In any given pursuit – tennis, chess, jiu-jitsu, painting – there is a hierarchy of skills that you have to acquire one by one to progress. More fundamental skills lie at the bottom, like the base of a pyramid, and serve as a foundation for more advanced skills to be gained later on.

I’ve noticed that people often want to skip the beginner stages and go directly to the advanced ones. That’s an understandable desire – why spend more time as a novice than you have to? But if you don’t have a strong foundation and try to build too high, your efforts will inevitably crumble.

How do we determine the difference between beginner and advanced advice? Tiago suggests the following:

Beginner advice tends to take the form of an extremely simple, impossible to misunderstand, black-and-white rule.

The more advanced you become, the more options and pathways become available to you, each one tailored to a specific scenario. In other words, you have to choose which advanced strategy is right for you.

How what does this mean for productivity skills? Read the full article on the Forte Labs blog to find out.

The Overlooked Secret for Work Satisfaction

What drives people to do their best work every day? Is it a big paycheck? How about impressive benefits? Perhaps it is awards and other types of recognition? While all that is nice, none of these factors is the most important to a sense of meaningful work.

In fact, the secret to workplace satisfaction costs nothing.

It is simply a sense of progress.

There is an ancient Greek myth about a cruel king named Sisyphus, a mortal cursed by Hades to roll a boulder up a hill for all eternity. The catch was that just before he reached the top, the boulder would slip from his grasp and roll back to the bottom, forcing him to start over. For too many people their workday is Sisyphean in that they put in hours of effort with no sense of progress to claim for it.

According to Teresa M. Amabile, and Steven J. Kramer, authors of The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work, the best way to find satisfaction at work is to have a sense of daily, meaningful progress. In their surveys of workers, they found that 76% of people’s best days involved progress, while only 13% involved setbacks. As they summed up:

“Of all the positive events that influence inner work life, the single most important is progress in meaningful work.”

What was more surprising to them was how little management understood and appreciated this fact. According to their surveys, a sense of progress was dead last in a list of possible motivating factors. This demonstrates a strong disconnect between perceived and actual reality. On the positive side, it means that managers who pay attention to workflow, clear barriers and set out clear goals will help their employees feel more successful and fulfilled.

A sense of progress is important to authors. There is an old adage that authors succeed by writing something every day. Even if the work they produce is ultimately not used, the dynamic of forward progress in the task of writing is essential to eventually finishing that novel or long essay.

To learn more about how a sense of progress can improve your everyday work, read The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work.

How to Tell What Kind of Procrastinator You Are

You do it. Your work colleagues do it. I did it before starting this post. What is it?

Procrastination!

Throughout the day, we all experience that lack of desire to move forward on projects or tasks. Yet, the question is why does this happen? According to journalist Lindsey Ellefson, writing in Life Hacker, procrastination comes in at least six different flavors. In her recent article, she highlights each one, starting with perfectionism:

The perfectionist. You’re worried that your work might not meet a high expectation, so you don’t finish your work or, in some cases, don’t even start it at all.

For each of the six types of procrastination, Ellefson offers a possible solution. For example, with perfectionism:

If you’re the perfectionist, remind yourself that it’s your own personal standards that are stressing you, not necessarily the work itself, and you can do the work by setting realistic, incremental goals before getting started. I struggle with this one, and a tactic that helps me is working out what the absolute worst possible outcome might be if I don’t do well on a task. Even if I get a zero on a test, what will it do to my overall grade? When I think realistically about how I’m almost certainly going to get way higher than a zero—but even if I didn’t I’d be okay—I feel better, and get to work.

To discover the other five types of procrastination, please read the rest of the article. Of course, you could always put off doing this for later …

Thoughts on Management: Improving Meetings and Communication

Adapted from my presentation to the Library Journal Management Training group on Oct. 24, 2023.

No organization can succeed without effective management. Grand strategic plans and lofty visions mean nothing without dedicated middle managers mobilizing the boots on the ground to turn these dreams into reality.

For six years I was a branch manager in the Palm Beach County Library System. Those years were some of the most enjoyable, challenging, and growth inducing I have faced as a professional. During that time, I honed skills and sought understanding of how to make my role more effective not only carry out the library’s mission, but also to support my branch staff in the process. During this time, I discovered that there are many factors that impact managers. Some of the most important ones are running productive meetings, handling change, and practicing effective communication.

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While middle managers are often derided, such as famously on the TV show The Office, for many people they are wonderful positions. A middle manager in libraries is often in a sweet spot where they are close enough to the front lines to see the direct impact of the service, while also far enough back to get perspective and be part of broader system-wide projects. The key tension for managers is handling the responsibilities that flow to them from both above and below. Managers need to ensure that the front-line work is done effectively by offering support and guidance to their staff. At the same time, they must interpret policy and directives coming from administration and communicate those effectively to their team.

Read the rest of the article on the Efficient Librarian web site.

Marie Kondo’s Top Five Productivity Tips

It is easy to find top 10 lists online with suggestions about productivity. Most of them offer similar advice, such as to tune out distractions or focus on one thing at a time. Marie Kondo, founder of the Konmari Method, recently shared her top five productivity tips. However, they featured items not normally found on the common lists.

For instance, her first tip focuses on the power of morning rituals.

I usually wake up around 6am with my children. When I get up, I open all the windows to let fresh air in and then burn incense. I strive to keep my home comfortable and filled with clear energy throughout the day, so starting my morning with these rituals keeps me on track.

Another tip that I found useful was about the importance of coordinating with your partner.

Sharing and discussing to-do lists is a productive habit for partners. When we got married, my husband and I wrote out every household chore in a shared spreadsheet. When I finished a task, I would put a check next to it – and when my husband noticed it, he would send a simple thank you note (and vice versa). This process helped us realize the number of tasks necessary to live comfortably together, and what kinds of tasks are best suited for each person. 

Read the other three tips on the Konmari website.

Six Things That Drive a Sense of Purpose

For any organization to be successful, solid leadership is a key component. There are many factors that create a great leader, but one vital piece is a sense of purpose. That alone can be the difference between an average leader and a leader who truly inspires.

In an article titled, Purpose in Leadership: Why & How, on the Center for Creative Leadership web site, authors Stephanie Wormington and Paige Graham describe what they mean by purpose-based leadership:

Purpose-driven leadership means helping employees find personal meaning in their work and fostering a deeply committed workforce that thrives on shared goals and aspirations. Purpose-driven leaders model value-based decision-making, take time to learn what truly matters to their employees, connect work to a greater objective, and help employees understand their organization’s mission and find ways to personally connect to it.

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The authors proceed to identify six specific items that drive the sense of purpose. Purposeful leaders help their followers experience the following in their work:

  1. Utility: Work is practically relevant to our goals and aspirations, either now or in the future.
  2. Personal Development: Work facilitates opportunities for self-growth, developing either skillsets or mindsets in personally meaningful ways.
  3. Impact: Work empowers us to make a tangible and positive difference in the world, contributing to the greater good of society, our communities, or those close to us.
  4. Identity Reinforcement: Work reinforces our sense of self, aligning with the core elements of who we are.
  5. Intrinsic Interest: Work is inherently fun and energizing, offering enjoyable experiences that naturally appeal to our interests.
  6. External Rewards: Work leads to a desirable payoff, from a paycheck to a promotion.

Read the rest of the article to learn the two specific ways to cultivate greater purpose in your leadership.

The Three C’s of Courage

In order to accomplish great things, one must be able to withstand adversity. While some problems are overcome through ingenuity or knowledge or training, oftentimes what will get someone to the goal is a strong dose of courage. The question is, how does one develop courage?

Speaker and author Kris McGuigan believes that courage is created through a combination of three “C’s”, Clarity, Conviction, and Consistency. In her book, The Requisite Courage, she describes each of the three “C’s” in depth.

The path to courage starts with clarity. As Kris shares in Chapter 3 of her book:

The source of courage comes from within. This is well known. But the lesser-known detail is that it literally comes from who you are. Inner strength comes from having clarity around who you are and what you want. Encourage a new path to your why to crystalize and focus your energy on that which feeds your mission. You have to gain clarity in order to gain momentum towards your next objective – even when that goal is to simply identify what the next goal post should be.

McGuigan goes on to describe conviction and consistency and how when they are combined together leads to fearless execution. Learn more about Kris and her book by visiting her website.

The Last-Minute Mindset

Do you only work when a deadline is right in your face? For example, if there is two weeks until the work needs to be completed, do you wait until the final 24 hours to start. For the determined procrastinator it often takes an outside factor to get work done. It begs the question, why do they let this happen?

In an article from Stylist magazine, Katie Rosseinsky explores the procrastinator’s mindset to learn why they behave the way they do and how they can improve. The question is important as it relates to her own experience.

My last-minute mindset is something I’m well aware of, and yet whenever I’m presented with a deadline, I follow the same pattern: put the work off for as long as humanly possible, then cram it all into a condensed, chaotic period of ’productivity’, which often involves working late into the evening. Even if I make time, say, in the week coming up to the cut-off point to focus on getting this task done, I inevitably waste it.

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Proving she is not alone; she then points out the wide-spread reality of the procrastinator mindset.

A 2007 study published in Psychological Bulletin found that 15-20% of people chronically procrastinate, with 25% describing this as their dominant personality trait. And it doesn’t have to be confined to a work context; as Christmas approaches, many of us will once again come face to face with our last-minute tendencies when we end up doing all of our present shopping in a panicked 24th December dash.

For the rest of the article, Rosseinsky proceeds to explore why how this mindset works before sharing a few ways to avoid the temptation to wait until the last minute, such as:

So, how can hardened last-minute scramblers find a way to break out of this cycle, and is there any way of turning these tendencies into a positive? In the short term, Dignan suggests trying out the ‘two-minute strategy’. “If you can do something in two minutes, you’ve got to do it now.” Another tactic she often recommends to clients involves the humble egg-timer.

To learn more, please read the rest of Rosseinsky’s article.