Hot Summers and Cautious Decisions

Chances are that wherever you have living, it has been a hot summer. In fact, heat records have been shattered across North America and Europe. Surprisingly, hot weather has an unexpected consequence beyond our health or comfort, it can actually lead us to make risk adverse decisions.

In Matthia Sutter’s book, Behavioral Economics for Leaders, the author looks at data which seems to indicate that the outside weather affects our decision-making process. This is true even if we make our decisions in a climate-controlled environment. Sutter notes:

Conventional models of human decision-making behavior completely ignore the factor of heat. According to these modes, referred to as neoclassical in economic theory, only the costs and benefits of specific decisions and the choices they are based upon play a role, while things such as heat, tiredness, or general mood are seen as insignificant. However, psychological research shows that heat reduces general wellbeing, mood and a willingness to perform.

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Sutter goes on to reference studies that show how judicial decisions become more risk adverse as outside temperatures rise. Specifically, a judge was less likely to give a defendant a favorable ruling on hotter days. But it is not only temperature that had an effect. Sports scores would also influence decisions.

For example, if the local football team wins big, there are more judges’ decisions favorable to the defendant. This again is a question of predominant mood.

As we move through the remaining hot summer days, take a moment to consider your own decisions. If the heat outside has risen, or your favorite team has lost, you may want to take extra care with your choices or defer them entirely for another day.

Systems vs Flexibility

One of the keys to productivity is to create efficient systems. Whenever you run a process automatically it will be faster and more reliable, especially if a human does not have to be involved. However, are there times when reliance on systems can be to our detriment?

Darious Foroux explored this problem in a piece called Systems vs Flexibility: Why Rigidity is the Enemy of Modern Success. In the post, he first acknowledges the usefulness of systems. Then he points out that it is problematic to rely too much on them.

The problem with systems is that you risk binding yourself to your system. After all, it’s what you control. And if you’re a control freak, you can go nuts about your system. 

You’ll try to optimize every single aspect. So maybe you started off trying to get a raise; created a system and started executing.

But maybe your life changes or the economy changes and you shouldn’t be executing that system. You might need a new goal in your life. Or a new system. Probably both.

Later on, Foroux explores the notion of flexibility and how it can overcome the problems inherent in systems.

The more rigid you are, the more you risk breaking things. That’s true for your career, relationships, body, and mental health.

I’ve always been a flexible thinker. I have zero attachment to ideas and beliefs. That’s because I’m a pragmatist at heart. I wrote about my personal philosophy in my book, Think Straight

This strategy has generally made me flexible. I’m never afraid to make a change.

But I still get stuck inside my systems, whether it’s for work or in my personal life. If you can relate to this, I recommend taking a step back from your existing systems, routines, or habits occasionally. 

See it as a way to improve your flexibility and lower your rigidity.

Read the entire piece on Foroux’s web site.

Practicing Radical Open-Mindedness

It is commonly understood that no one person has all the right ideas.

However, it is also very easy for most people to believe that they always have the best idea.

How do we overcome this paradox of thinking? According to Ray Dalio in his best-selling book, Principles, one aspect of the solution is practicing radical open-mindedness.

Why is this so important? His company, Bridgewater Associates, is famous for creating an idea meritocracy, designed to encourage the best ideas, not the most persuasive or good-enough ones, to rise to top. Radical open-mindedness is key to making this happen. According to Dalio:

Radical open-mindedness is motivated by the genuine worry that you might not be seeing your choice optimally. It is the ability to effectively explore different points of view and different possibilities without letting your ego or blind spots get in your way.

On pages 187-190 of Principles, Dalio proposes seven steps to keeping one’s mind open. They are listed below:

  • Sincerely believe that you might not know the best possible path and recognize that your ability to deal with “not knowing” is more important that whatever it is you do know.
  • Recognized that decision making is a two-step process: First take in all the relevant information, then decide.
  • Don’t worry about looking good: worry about achieving your goal.
  • Realize that you can’t put out without taking in.
  • Recognize that to gain the perspective that comes from seeing things through another’s eyes, you must suspend judgement for a time – only by empathizing can you properly evaluate another point of view.
  • Remember that you’re looking for the best answer, not simply the best answer that you can come up with yourself.
  • Be clear on whether you are arguing or seeking to understand, and think about which is most appropriate based on your and other’s believability.

For the last point, Dalio explains the idea of believability:

I define believable people as those who have repeatedly and successfully accomplished the thing in question – who have a strong track record with a least three successes – and have great explanations for their approach when probed.

To dive deeper into these seven concepts, grab a copy of Principles and jump to pages 187-190.

Building a Second Brain: A Conversation with Tiago Forte

Last year I had the honor of interviewing Tiago Forte, creator of Building a Second Brain. We spoke for almost an hour on how he became interested in the power of digital notes, discussed PARA as an organizing tool, and learned best practices for capturing information across mediums.

I’m glad to share that the written transcript of the interview is now posted on Public Libraries Online. Below is opening question and response.

PL: Please define what you mean by a Second Brain?

TF: Think of a diary or notebook. It is a creative, timeless practice to save your thoughts. Now make a few changes. You’re going to journal not just your own thoughts and reflections, but external sources of information. You hear a quote that resonates with you, write that down. You hear an interesting fact, write that down. You discover some research of interest, write that down. Next, make it digital so that it is on your smartphone and sync to the Cloud and all your devices. Now you can access it from anywhere, anytime.

With all the capabilities of technology, you can save, not just text, but images, links, web bookmarks, photographs, drawings, and sketches. Because it’s digital, it can be annotated, organized, and re-sorted. It can change with your needs and goals. Your Second Brain is a trusted place outside of your head where you save all of the ideas, insights reflections and realizations that are most important to you. It contains information that is personally relevant and meaningful. It contains moving and powerful life experiences, memories, and unique ways of seeing the world.

To learn more about other aspects of Building a Second Brain, such as the CORE approach, understanding the difference between projects and areas, and much more, please read the full interview on Public Libraries Online.

The Best Time to Get Feedback

There is a funny paradox at the heart of creativity. Most people would prefer not to receive criticism of their work; however, the only way to know if the work is effective is to get feedback. Therefore, the question is when is the best time to solicit evaluations of your work?

According to Tiago Forte, the best time to get feedback is early in the creative process. As he wrote in a recent newsletter:

The fundamental difficulty of creative work is that we lack objectivity when it comes to our creations.

That’s where feedback becomes invaluable—a borrowed pair of eyes from a novice’s perspective. It allows us to step outside our subjective viewpoint and identify what may be missing in our work.

However, there’s a common mistake I see people make when seeking feedback: they wait too long, often investing months of effort before unveiling their work.

The trap in waiting for feedback is that you could be well down a road that leads to a dead-end, which wastes time and energy. I know from personal experience the pain of this mistake on a writing project from a few years back. As Tiago writes:

Receiving feedback on a small aspect of your work at an early stage is less confronting, allowing you ample time to make corrections.

Each bit of intermediate feedback becomes a valuable tool for refining your creation—making it more focused, appealing, succinct, or easier to grasp.

Therefore, don’t be afraid to share your work as early and often as possible.

Learn more about Tiago by visiting Fortelabs.com.

You Deserve a Break

Are you the type of person to work non-stop throughout the day? In many American offices, and some other countries too, there is a culture the emphasizes continuous work. This means employees don’t stop for breaks, lunch, or even at normal quitting time. This happens due to a belief that this non-stop work ethic makes for a more productive workplace. However, is that true?

According to recent studies, taking breaks not only leads to greater productivity, but also better mental and physical wellbeing. An article in the Harvard Business Review by Zhanna Lyubykh and Duygu Biricik Gulseren titled, How to Take Better Breaks at Work, According to Research, highlights reasons why breaks are important.

Like batteries that need to be recharged, we all have a limited pool of physical and psychological resources. When our batteries run low, we feel depleted, exhausted, and stressed out.

Pushing through work when very little energy is left in the tank puts a strain on well-being and work performance. In extreme cases, nonstop work can lead to a negative spiral: A worker tries to finish tasks despite their depleted state, is unable to do them well and even makes mistakes, resulting in more work and even fewer resources left to tackle those same tasks. This means that the more we work, the less productive and more exhausted we can become. Think about reading the same line for the fifth time, for example, and still not absorbing it.

The good news is that taking breaks can help employees to recharge and short-circuit the negative spiral of exhaustion and decreasing productivity. 

Photo by Andrea Piacquadio on Pexels.com

Since breaks are valuable, what is the best way to take one? The authors provide a few suggestions, starting with break length:

A longer break does not necessarily equate to a better break. Disengaging from work only for a few minutes but on a regular basis (micro-breaks) can be sufficient for preventing exhaustion and boosting performance. For example, workers can take short breaks for snacking, stretching, or simply gazing out of the window. Further, timing of the break matters — shorter breaks are more effective in the morning, while longer breaks are more beneficial in the late afternoon. This is because fatigue worsens over the workday, and we need more break time in the afternoon to recharge.

Read the rest of ways to optimize your break time by reading the rest of the article.

Handling Meeting Distractions

As much as people object to them, meetings are still an important part of the workplace. Meetings have the ability to disseminate information quickly and simultaneously to all participants. They also offer opportunities to discuss and elaborate on policy, process, or changes within an organization. However, meetings can also be derailed very quickly. Addressing these dead ends and distractions is vital to a productive workplace.

Luis Velasquez writing in the Harvard Business Review, recently shared 4 Distractions that Derail Meetings — and How to Handle Them. The first type of distraction are items he terms as “gravity problems.”

These occur when team members get sucked into discussing a challenge or issue that’s fundamentally unsolvable at the team level, much like the force of gravity. Trying to solve a gravity problem diverts time, mental capacity, and motivation away from solvable issues, leading to team frustration. In the previous example, company culture and leadership support are gravity problems that are distracting from the solvable issue: the product launch.

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After listing three more, Valasquez provides strategies to keep meetings on task. The first one is to always determine the primary objective of the meeting.

Is the goal to make a decision, brainstorm, get people aligned, or something else? Keeping your eye on the overarching goal will help you develop a focused and clear agenda. For instance, in a decision-making meeting, the objective is to make a choice among different options. Thus, organizers must clearly understand the options, supporting data, decision-makers, and decision-making processes.

Learn about the other three distractions and more strategies on how to avoid them by reading the full article.

Art of Failure

Have you ever failed?

For most of us, failure is something we avoid at all costs. There is a stigma that those who fail seen as bad or incompetent. Yet the truth is that failure is a natural part of any learning process. To improve in an endeavor, we have to be willing to be wrong and learn from it.

The Big Think recently reposted an updated article that showed the paradox of failure through the lens of video games. Columnist Kevin Dickinson believes that video game players enter their games knowing they are going to lose, but that’s part of the fun. Why is this so? According to the article:

Failure feels awful, so people avoid it as often as they can. Even when we fail out of sight of others, our minds try to maintain our self-image by elaborating excuses for why the failure either wasn’t our fault or was completely unavoidable (i.e., motivated reasoning).

It’s interesting then that players seek out a pastime in which they are guaranteed to fail and willingly pay the price for that failure—whether it’s another quarter, lost time, or being forced to reassess one’s skills. In his short book The Art of Failure, Juul labels this phenomenon as the paradox of failure, the clash between a player’s desire to avoid failure and their drive to seek it out.

When failing a game’s challenge, Juul notes, a player discovers a deficiency in their ability or approach. Although having little importance outside the game, these deficiencies, like all inadequacies, are unpleasant to discover. Ironically, a player is never required to explore these personal inadequacies as they relate to a skill set they would never need had they not pressed start:

Before playing a game in the Portal series, we probably did not consider the possibility that we would have problems solving the warp-based spatial puzzles that the game is based on—we had never seen such puzzles before! This is what games do: they promise us that we can repair a personal inadequacy that they produce in us in the first place.

Photo by Julia M Cameron on Pexels.com

What drives players to keep playing even when they struggle? The trick may be in the thrill of discovery and the challenge needed to appreciate the victory.

One reason players crave failure is that success without that possibility is tasteless. “Failure,” states Julie Muncy at Wired, “offers texture, complexity, and a chance for growth on the part of the player and character alike.” Games that can beat you are worth engaging with.

Read the full article at the Big Think website.

Team Knowledge Management

What is the best way to share knowledge within an organization?

Most organizations have never thought about this problem. Those that have often use solutions such as virtual discussion forums or open office spaces that they hope will naturally bring people together. However, these attempts seem to rarely create the sharing synergy needed to move the organization forward. What can be done about this?

Tiago Forte has studied this challenge and believes his PARA system can be used to address it. In a recent posting on the Forte Labs website, he shares that a bottom-up approach is more likely to succeed.

All of this leads to my conclusion that modern organizations need to take a “bottom-up” approach to knowledge management instead of a top-down one. It can’t be about “extracting” knowledge from their people; it has to be about empowering them to do their absolute best work.

He then shares five recommendations on how to create this team knowledge management environment. The first step is getting clear on the organization’s flavor of PARA.

Even if you’ve decided you’re going to follow my advice to the letter, there is always a “flavor” of PARA that makes sense for your culture. This can include decisions such as:

  • What is our definition of a “project,” “area of responsibility,” “resource” and “archive”?
  • What needs to happen when we kick off a new project for it to be considered “active”?
  • What needs to happen when a project gets completed, put on hold, or canceled (for it to be considered “inactive”)?
  • Who is responsible for maintaining the standard for each shared area of responsibility?
  • What are the officially supported platforms on which PARA will be used?
  • What are the strict rules, softer “rules of thumb,” dos and don’ts, and cultural norms that govern how people will use PARA?
  • Who will be the “PARA Champion” who oversees its implementation and makes sure the guidelines are being followed?

Learn the other four recommendations at the Forte Labs website.