Libraries Make Everything Better

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For those of us who are devoted library members, there is nothing more satisfying than walking into our local branch to find a book or attend an event. But have you ever wondered if everyone else entering the library feels the same way?

The New York Public Library was very interested in this question and commissioned a survey to discover the truth. And the truth was good. In an article on Literary Hub by James Folta, the results of the survey were shared.

Science has backed up what many of us have long been saying: the library rocks. A study from the New York Public Library surveyed 1,974 users on how the library makes them feel and how it affects their lives, and the results are overwhelmingly positive.

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Breaking down the survey questions, the amount of perceived benefits from the library was very impressive.

  • 92% of respondents reported feeling somewhat to very “calm / peaceful” after visiting the Library
  • 74% of respondents reported that their library use positively affects how equipped they feel to cope with the world
  • 90% of respondents reported that their Library use positively affects how much they love to learn new things
  • 88% of respondents reported that their Library use has supported their personal growth

Even more encouraging were the comments from the survey participants. Folta reports:

What I find most charming in this study are the quotes, which the researchers highlight in “Patron Voices” sections. They’re full of great little lines, like people calling the library “a touchstone” and “a place to rely on,” and that “knowing it’s there makes me feel better about my life in the city.”

What to see more results? Read the full article on the Literary Hub website.

Habits of Success – Are They Real?

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If you scroll long enough on any social media feed eventually a story will show up with a title like “The Top Ten Ways to be Successful” or “Emperor Caesar’s Habits for Success.” The gist of these articles is that copying the things successful people do will inevitably lead you to success too. But is that true?

According to Darious Foroux, copying the actions of seemingly successful people is no guarantee of success for yourself. In his article, Stop Imitating The Habits Of Successful People: It’s Killing You, he points out the main flaw with all these Internet advice pieces.

They always focus on the outcome. Not the process. Studying, learning, and stealing productive habits or tactics are all smart things to do. But that’s not what I’m talking about here. I talk about people who only focus on the outcome. I.e. success.

Also, everyone pretends that the word success has nothing to do with money and status. But that’s simply not true. When we talk about success, we all talk about getting rich. Just be honest.

For Foroux, success is not simply a matter of counting your money to keep score. Success is much more varied than that. He adds:

But let’s keep it real and not pretend that “only you can determine the definition of success,” and then talk about the habits of millionaires. 

Foroux then points out the flaw in the logic of copying the actions of notable people. It is simply that mindlessly following habits alone does very little to help us achieve our goals.

For instance, take waking up early. That’s always part of the lists of habits. But waking up is not a skill that does something. When you try to imitate a rich person who wakes up early, will you become rich by waking up early?

That’s why I find it odd that people try to imitate successful people. What’s the point? Even if you know the EXACT ingredients of success, it’s no good to you.

To hear what Foroux suggests instead, please visit his website to read the rest of his article.

Don’t Send that Email … Unless You Have To!

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Being careful when sending an email is something every knowledge worker must consider on a daily basis. Below is a section from my article, Effective Email Etiquette, to highlight when it is best to put something in an email and when it is not.

Don’t Send that Email … Unless You Have To!

One of the biggest challenges in effective communication is deciding the medium for the message. For many people, email is a common way to share information. In fact, it is often preferred, as implied by the saying, “this was another meeting that should have been an email.”  Yet it does have limits. Here are times when email is appropriate:

  1. Routine communication: Emails are suitable for routine updates, sharing information, and conveying non-urgent messages. If your message is not time-sensitive and allows for a delayed response, email is a suitable choice.
  2. Documentation: When you need a written record of communication, such as project updates, agreements, or decisions.
  3. Scheduling and coordination: For arranging meetings, confirming appointments, and coordinating schedules.
  4. Formal communication: In professional settings, emails are often appropriate for formal communication, such as job applications, official announcements, and business proposals.
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However, there are situations when hitting send on that message would cause trouble:

  1. Urgent matters: In situations requiring immediate attention or response, consider using a more direct and real-time communication method, such as phone calls or instant messaging.
  2. Sensitive or confidential information: Avoid sending sensitive or confidential information via email, especially if it involves personal or financial details. Use secure methods or direct communication for such matters. If your message involves emotional or sensitive topics, consider having a face-to-face conversation or using a more personal communication method to avoid misunderstandings.
  3. Complex issues: For complex or nuanced discussions that may benefit from real-time interaction and clarification, opt for a meeting or a phone call.
  4. Negative feedback: When providing constructive criticism or negative feedback, it’s often better to deliver it in person or over the phone to ensure clarity and understanding.

What to know more about how to do better emails? Read the entire article on Effective Email Etiquette.

Organizing is Not Decluttering

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What’s the best way to declutter a space?

The first solution most people jump to is organization. They find storage boxes into which to stash their horde of items. The boxes are then placed out of the way in a closet, attic, or basement for months or years to come. Problem solved right?

According to the Minimalists, this approach is the worst way to approach decluttering. Why?

Because all you are doing is moving items from one place to another. The clutter is put out of sight but not removed entirely. In a recent video on their Instagram channel, the Minimalists argue that storage boxes are actually “clutter coffins where all your stuff goes to die.”

Worst still, many people use up valuable space in their homes or even rent space in a storage locker to keep these completely unneeded belongings in their lives.

What is the best way handle clutter?

The Minimalists believe that completely letting go of our unnecessary items is the path to declutter. Reducing our belongings clears up space, both physically and psychologically. That way we can use our physical spaces to store only the things we currently value. As well, we keep our minds clear by removing items that no longer match who we are and what we aspire to do.

Therefore, resist the urge to buy that shiny new container. Instead, as Marie Kondo would tell you, discard anything that doesn’t spark joy. Once done, enjoy the results.

The Numbness of Blended Stacks

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Take a moment to look at your desk. Can you quickly identify all the items that require attention?

Too often we let things pile up in our workspace. This causes us to lose track of our progress and creates unnecessary stress. Yet this way of working is all too common amongst knowledge workers. Is there a better method?

Recently David Allen wrote an article on the Getting Things Done website to discuss this issue. He begins by defining the problem.

The most obvious case is where there are stacks of things that include items that have actions associated with them and things that just need to be filed or tossed. Often this is true of piles of reading material—magazines, junk mail, email printouts, copies of articles, etc. Most people do not make a clean distinction, visibly or psychologically, between what they still tell themselves they should read, and what should be stored, routed, or just thrown away.

Naturally for Allen, the GTD methodology is the best way to resolve this situation.

With a proper segmentation of the nature of our “stuff”, it is amazing to notice the immediate change for the better in clarity and energy. This is the beauty of the GTD Workflow Diagram in helping you walk through that distinction. With a little effective categorizing, you can stop having to keep thinking about having to be doing so much work!

Read the whole article on the Getting Things Done website.

Never Leave a Meeting Without Doing This

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Imagine a meeting where all the participants are active in the conversation. Great ideas are shared and built upon. Everyone feels excited about the goals discussed. Was that a successful meeting? It could be, so long as something important is done before the meeting is adjourned.

Many seemingly productive meetings end up being for naught if the follow-through is fumbled. To ensure it happens, follow this simple rule.

Never end a meeting without summarizing the decisions and assigning the next actions to move items forward.

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Prioritized next actions are the fruits of a successful meeting. When there is uncertainty over who is responsible to do tasks decided upon in the meeting, the risk of inaction is huge. Everyone attending the meeting should be clear on his or her responsibilities before adjournment.

Five key steps to remember:

  • Write down the specific next actions decided on in the meeting
  • Assign the task to participants and make them responsible for completing each action
  • Be clear on the deadlines for each action item
  • Have a means to share updates on each action completed with the rest of the group
  • Finally, decide when and where the next meeting will happen if needed

Follow these steps to ensure that your valuable meetings lead to success afterwards.

Canyon Branch Now Open

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I’m proud to share that the 18th location of the Palm Beach County Library System has opened.

Canyon Branch, located in the Canyon Town Center in Western Boynton, is a 33,000 sq ft facility with a beautiful plaza space, a drive-up service window, our largest meeting room seating 300 people, and the first maker space in the system.

Reporter Carolyn DiPaolo wrote a wonderful article about our opening day and the amenities of the building.

As well, local NPR reporter Wilkine Brutus visited the branch for a preview day and published an article about the library along with an interview with myself.

A project of this size cannot be done without a great team effort. Thank you to everyone who made this new location possible. This includes our Board of County Commissioners, County Administrator, the Library Advisory Board, and the Friends of the Library. Most of all, thank you to all County staff who helped with the project, especially my library employees. Everyone went above and beyond to make this happen.

I invite you to visit the new Canyon Branch to see it for yourself. It is open seven days a week and four evenings until 9 pm.

Learn more about the Palm Beach County Library System by visiting our website.

The “Two Day” Rule for Habit Change

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Did you create a New Year’s resolution?

Did you already abandon it?

With the calendar now reading 2025, this is the time when people make and sadly ultimately abandon their New Year’s resolutions. A resolution simply put is an intention to create a new habit. Despite noble intentions, it is hard to create a new habit that lasts beyond the initial enthusiasm. Willpower alone is never enough. Is there a way to retain the energy of a new behavior so that it becomes successfully engrained for the long term?

In an article on the INC. website, writer Jeff Haden explores this question. He starts by talking about how habits form.

One way to build new habits is to build routines, because routines can be critical to success. Say you’re trying to boost sales, and want to make five cold calls every day. Great: Decide that you’ll make those calls at 10 a.m., block out and protect that time, create a calendar alert, hold yourself accountable by embracing Jerry Seinfeld’s “put an X on the calendar technique,” and get started.

Within a week or two, you won’t have to decide to make five cold calls. You won’t have to force yourself to make five cold calls.

You’ll just make them, because that’s what you do.

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After a habit is established, how do we ensure it does not wither away when time gets tight, or temptation rises up? The best approach is to apply what Haden calls the “Two Day” rule.

The premise is simple: Never let two days pass without acting toward your goal. If your goal is to make five cold calls a day, and you don’t make them today, that’s OK. Just make sure you make five cold calls tomorrow. If your goal is to spend 15 minutes talking to at least one employee every day—about their goals, their ideas, about bottlenecks or logjams you can help clear so they can more easily do their jobs—and you don’t do that today, that’s OK. Just make sure you do that tomorrow.

If you eat out tonight and fall off your diet wagon, that’s OK. Just make sure you get back on it tomorrow.

Learn more about habits and how to sustain them by reading the rest of the article.

Newest Palm Beach County Library Branch Opening January 11, 2025

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What is the most amazing way for a librarian to start the new year?

By opening a brand-new library branch of course!

I’m excited to share that my library system’s newest location, the Canyon Branch, is opening on January 11, 2025. Over the past five years I have been working on this project alongside our architects, interior designers, construction contractors and a host of library and County staff. It is the first location that I was involved in creating from the ground up. Now all the hard work that the Palm Beach County team has put into the project is about to come to fruition.

Thank you to all the people whose support made this new branch possible, including our library district residents, County Administration, and the Board of County Commissioners.

Do you want a sneak peek at the library before our official opening? On Tuesday, January 7, the Friends of the Palm Beach County Library System will host tours of the Canyon Branch from 3-6 pm as a fundraising event. Friends of the Library members pay $10 per person for the early access. Not a Friends member yet? Become one at the door for as little as $25 or sign up now through their website.

If you live in or near Palm Beach County, I invite you to attend the ribbon cutting on January 11, 10 am. Can’t make it that day? Then drop by anytime afterward to visit the new library. It will be open seven days a week all year round.

The Canyon Branch is located in the Canyon Town Center at 8915 Senator Joe Abruzzo Ave, Boynton Beach, Florida 33472, about a mile west of the Florida Turnpike exit.

Below is the press release for the opening day. I look forward to seeing you at the Canyon Branch library.

Press Release

The Palm Beach County Library System is excited to begin the official countdown to the grand opening of the Canyon Branch Library. The culmination of this momentous project is set for Jan 11, 2025, where the branch will officially open to the public. This has been many years in the making, with the official planning for the new branch library beginning in 2019.

A six marble column art installation called “Opening Minds,” designed by Brad J. Goldberg, graces the front of the building. The columns feature famous quotes and titles from American and World history and binary code representing the intermingling of the traditional and digital world. This installation reinforces the Library’s vision of opening minds to a world of unlimited possibilities.

The new building features an open and spacious design. It boasts a collection of 130,000 library materials, a beautiful atrium, a bright Children and Teen Area and our largest meeting room space.

Located in the heart of the lively and up-and-coming area of Canyon in western Boynton, the Palm Beach County Library System hopes to provide the community with a space that connects, inspires and enriches the lives of its members.

Library Director Douglas Crane stated, “We are excited to welcome residents to the new Canyon Branch. It will offer a wealth of resources, programs and services designed to meet the diverse needs of our community.”

Follow the Palm Beach County Library System on social media for updates and sneak peeks of the branch, @pbclibrary, on all platforms.